Job Title: Manager, E-Commerce Merchandise Planning

Location: Toronto, ON

UNIQLO is a leading brand of the Fast Retailing Group, one of the largest apparel retailers in the world.UNIQLO respects the individuality and lifestyle of all customers and takespridein creating high-quality, long-lasting, innovative clothing at an affordableprice.

Position Overview

The Manager, E-Commerce Merchandise Planning will play a central leadership role in developing and executing sales planning and assortment strategies for the UNIQLO Canada Digital-Commerce platform. This pivotal position assumes full end-to-end accountability for the digital merchandising plan, including strategic assortment curation, advanced inventory oversight, and rigorous alignment with enterprise-wide business objectives. The incumbent will deliver ambitious growth targets, safeguard profitability, and champion an exceptional customer experience, ultimately shaping the trajectory and long-term success of UNIQLO Canada's online channel.

Key Responsibilities

Sales Planning & Business Performance

- Provide strategic leadership for end-to-end e-commerce sales planning on a weekly, monthly, and seasonal basis, spanning divisions, categories, and key product lines.

- Conduct in-depth, data-driven analyses of sales performance versus plan, year-over-year trends, and forecasts to proactively identify business risks and unlock growth opportunities.

- Oversee, synthesize, and interpret a comprehensive suite of e-commerce KPIs, including sales, traffic, conversion, AOV, UPT, sell-through, stock availability, and markdown efficiency, to inform high-impact strategic decision-making.





- Deliver high-level strategic business insights and develop actionable plans to drive significant improvements in sales performance and profitability.

Digital Merchandising Strategy

- Spearhead the development and execution of comprehensive digital merchandising strategies across homepage, category, product listing, landing, and campaign pages, in close partnership with the site operations team.

- Strategically optimize product visibility and placement, leveraging business priorities, customer demand, seasonality, inventory dynamics, and emerging market trends to maximize commercial impact.

- Cultivate strong cross-functional collaborations with site operations and marketing teams to ensure prominent, on-brand online representation of key products, new launches, high-profile promotions, and seasonal campaigns.

- Champion ongoing improvements to customer navigation, product discoverability, and the overall online shopping experience, setting new benchmarks for digital excellence.

Assortment, Inventory & Size Optimization

- Collaborate closely with Merchandising, Planning, and Inventory Control teams to drive optimal e-commerce product assortment strategies.

- Proactively identify sales growth opportunities and inventory risks by item, color, size,



and region through rigorous analysis.

- Lead targeted initiatives to enhance assortment availability, prioritize high-demand products, and systematically address key customer pain points.

- Recommend and implement data-driven strategies to maximize sell-through, reduce lost sales, and minimize excess inventory, ensuring alignment with business objectives.

Promotion & Markdown Planning

- Support EC planning initiatives informed by business objectives, competitive analysis, inventory levels, and customer demand insights.

- Evaluate promotional effectiveness and deliver comprehensive post-campaign analyses, highlighting key learnings and actionable recommendations.

- Identify and recommend strategic markdowns and pricing communication opportunities that accelerate conversion while safeguarding brand equity and profitability.

Customer & Market Insights

- Conduct in-depth analysis of customer behavior, search trends, voice of customer (VOC), product reviews, and online shopping patterns to identify strategic opportunities for improvement.

- Continuously monitor Canadian market dynamics, including weather patterns, competitor actions, and local events, to anticipate shifts in customer demand.

- Transform insights into targeted merchandising, product, and communication strategies that drive business growth and customer engagement.

Cross-Functional Collaboration

- Foster robust, collaborative partnerships with EC, Merchandising, Marketing, Store Operations, Inventory Control, Global HQ, and regional teams to drive cohesive business execution.

📌 Manager, E-Commerce Merchandise Planning (Toronto)
🏢 Uniqlo Canada
📍 Toronto