Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description

POSITION PURPOSE SUMMARY

This role performs patient care support tasks under the instruction from the Registered Nurse (RN) and supervision of the manager. The incumbent works as a member of the Interdisciplinary Team in assisting clients with meeting their personal care needs as outlined in local Care Plans, in accordance with established organizational standards. The role contributes to the broader mission and values of The Salvation Army, upholding standards of service that reflect its spiritual and social commitment to the community.

Accountabilities

- Provide respectful, compassionate assistance with activities of daily living including bathing, dressing, toileting, mobility, feeding, and personal hygiene to promote client dignity and well-being.
- Observe and document changes in physical, emotional, or cognitive condition,



including vital signs and behaviors; promptly report concerns or changes to nursing staff as per established protocols.
- Support the safe delivery of pre-packaged medications and assist with non-invasive health interventions such as oxygen therapy, ostomy care, and skin care under appropriate supervision.
- Assist with meal preparation, tray delivery, feeding, and documentation of food intake; ensure safe and sanitary food handling and respond to dietary needs/preferences as directed.
- Support a clean, safe, and organized client environment; disinfect and store equipment according to protocols and perform regular checks on equipment functionality and cleanliness.
- Provide sensitive support during palliative care and following client death, including room preparation, documentation, and coordination of belongings in accordance with procedures.
- Accurately complete all required documentation in a timely manner, including care records, assessments (e.g., Braden Scale), and checklists; contribute to care planning and interdisciplinary communication as directed.
- Actively participate in shift handovers, staff meetings, and care conferences; support colleagues, respond to call bells promptly, and contribute to a collaborative team environment.
- Promote social interaction, emotional support,



and spiritual well-being through compassionate engagement; advocate for client preferences and report concerns to appropriate personnel.
- Follow all occupational health and safety policies, infection control protocols, and facility standards to ensure the safety of clients, staff, and the care setting.
- Represent the organization in a respectful and professional manner, reflecting the mission and values of The Salvation Army.
- Other related duties as assigned.

Critical Relationship Management

Internal: Ministry Unit leadership, staff, and volunteers.

External : guests/clients of ministry unit in person.

Managerial Responsibilities

Reports directly to the: Nurse Manager

Financial And Materials Management

- May be involved in minor financial transactions on a regular or relief basis and is expected to exercise sound judgment in the use of organizational and personal resources.
- May be authorized to handle small amounts of cash, including disbursements and collections.
- May have access to confidential and sensitive information and is expected to maintain strict confidentiality at all times.

Working Conditions

- Work is primarily performed indoors, in the office or clients’ rooms, shared living areas, and medication areas.

- The role requires standing, walking, bending, and lifting of items up to 50 lbs.
- The incumbent may interact with individuals displaying challenging behaviours.
- This role may require shift work, work over weekends, statutory holidays and extended hours.

The above responsibilities must be discharged in accordance with The Salvation Army’s Mission Statement, in a professional manner, uphol

📌 Resident Attendant (Calgary)
🏢 The Salvation Army in Canada
📍 Calgary