Elevate your career at Mercedes-Benz Langley as a Service Advisor, focused on customer satisfaction and service excellence. Join Dilawri, Canada's largest automotive group, and thrive in a collaborative setting.
As a Service Advisor at Mercedes-Benz Langley, you will report to the Service Manager and be responsible for providing top-tier customer service. Your role includes accurately documenting repair orders, communicating service recommendations, and enhancing customer experiences. This position demands strong organizational skills and a keen focus on customer needs.
Key Responsibilities:
• Ensure exceptional customer satisfaction throughout service
• Greet clients with professionalism and courtesy




• Conduct vehicle inspections for accurate repair orders
• Monitor repair progress and keep customers updated
• Review and explain service recommendations clearly
Requirements:
• Strong customer service and communication skills
• Experience in automotive service environments is a plus
• High attention to detail and accuracy
• Ability to manage multiple tasks efficiently
• Proficiency with computers and service software is beneficial
Deliver outstanding service at Dilawri and help us maintain our reputation for excellence.

📌 Mercedes-Benz Service Advisor Position (Langley)
🏢 Dilawri Group of Companies
📍 Langley