TRIGO Global Quality Solutions is seeking to fill a Site Supervisor position in the GTA.

Overall Purpose

- Ensure the quality service and support of all mission actives at a location they are assigned.
- Ensure that all Company/Customer mission guidelines are being adhered to and meet quality standards.
- Support and contribute to the company Quality Policies & QMS.

Responsibilities

- Establish and maintain relationships with customers and site personnel.
- Communicate with various stakeholders at the site level.
- Ensure clear and transparent communication to clients.

Operations

- Set up and supervise missions (planning daily activities, customer requests, recent projects).
- Staff missions.
- Assist with changes in missions.
- Conduct ongoing audits of effectiveness of work being performed.
- Perform visual, mechanical, and functional verifications to insure compliance to quality standards and specifications.
- Complete audits to ensure work instructions and policies are followed.
- Ensure the techniques for determining non-conforming product are accurate and repeatable.
- Supervise/Train/Mentor team members.
- Coordinate team members daily schedules/activities to ensure successful daily operations.
- Demonstrates commitment to reduce the risk of workplace accidents.
- Comply with local and company Health & Safety legislation, laws, and policies.
- Manage communication/pass down of daily activities and work order changes from Shift to Shift.

Organization & Management

- Ensure all site personnel receive corporate communications.




- Partner with Human Resources for performance and attendance issue resolution.
- Act as a liaison between Site Manager and team members.
- Create and maintain a 5S/6S working environment.

Technical

- Update daily system entries in company and Customer portals.
- Create and maintain customer and company reports.
- Analyze technical requirements for customer jobs/missions (existing or upcoming).
- Troubleshoot and problem solve with the supplier and customer for issues pertaining to process flow, new criteria, spikes/spills.
- Assist as needed with the creation of electronic work instructions and have the ability to navigate company and customer websites and portals.

Containment

- Manage training and performance of Associates and Leads regarding their Work Orders.
- Determine the number of associates required to perform active Work Orders, and monitor scheduling and overtime.
- Follow current TRIGO driven policies regarding Safety, Dress Code, and Mutilation.
- Assist QDLs in determining optimal Work Order locations.
- Review the JSA (Job Safety Analysis) completed by QDLs for all new Work Orders.
- Ensure 8D corrective actions are properly rolled out.
- Contact Reject Control and QSP during high fallout events.




- Respond to accident/safety issues and communicate details to the Operations Manager and Site Manager.
- Perform tool hand‑out and collections process daily.
- Respond timely to auditor findings through corrective actions, and assist the Quality Technician if required.
- Complete/oversee employee clock in/out process.
- Communicate any need for supplies to the local TRIGO office.
- Ensure accurate and thorough inspection data on TRIGO App.
- Review the IPSQ report against TRIGO App data daily, enter any missing rejects into IPSQ, and notify team of the corrections made.

Other

- Any other duties as assigned.

Qualifications

- Full proficiency in local language.
- Proficiency in English.
- Computer skills – Microsoft Office and Outlook.
- Ability to lift/move 50 lbs.
- Writing work instructions.
- Comprehension level knowledge of zero defects and similar quality practices.
- Comprehension level of FIFO material flow applications.
- Ability to interpret blueprint drawings preferred.
- Ability to travel as required (up to ~50%).
- Global team spirit, caring for people, resilience to pressure, client-oriented, reliable & trustworthy.
- Initiative.
- 2+ years of work experience in a supervisory role preferred.
- 2+ years in Quality related position preferred.
- Associate's degree in Business Management or related field preferred or equivalent work experience.

About TRIGO Global Quality Solutions

Founded in 1997, TRIGO is a multinational company providing operational Quality Management solutions for the manufacturing sector, especially

📌 Site Supervisor (Mississauga)
🏢 TRIGO
📍 Mississauga