At Mount Sinai Hospital, your leadership and vision set the tone for patient care, staff development, and nursing excellence within an academic acute care setting. As a Patient Care Manager, General Medicine you will build team capacity, implement care standards, and contribute to the unit’s ongoing development. As the only hospital in Canada to have achieved the prestigious Magnet® recognition for nursing excellence, you’ll be leading within a system internationally recognized for empowering nurses to shape care, drive outcomes, and lead change. This is a setting where patient- and family-centered care and interprofessional collaborative practice are at the forefront of what we do.

Support the critical work of our 12 South General Medicine unit by facilitating a better experience for patients with a wide range of acute and chronic medical conditions.

Is this you?

Are you skilled at solving patient care challenges through structured, data-informed thinking? You approach quality improvement by balancing analysis, input from the team, and operational realities. Whether refining a workflow or evaluating performance data, you focus on practical outcomes that benefit both patients and staff. Your strength lies in translating big-picture goals into focused action the team can sustain.

You’re someone who sees potential in people and provides them the support, structure, and feedback to realize it. With a natural ability to motivate, you create environments where high standards feel achievable and well-supported. Whether you’re supporting change or mentoring someone through a new challenge, you know how to keep your team grounded and moving forward. This role extends your impact beyond clinical outcomes by developing the people who drive them.





If you’re someone who builds trust across disciplines, you understand how vital collaboration is to consistent, safe care. You’re confident navigating competing priorities, addressing disagreements directly, and keeping people focused on shared goals. In practice, that might mean aligning care plans across disciplines, coordinating input during huddles, or working through differing perspectives on planning. These abilities help you create alignment across teams, turning complexity into coordinated action.

About this team:

We are a 28-bed general medicine unit dedicated to providing comprehensive care for patients with a wide range of acute and chronic medical conditions. Our patients range from individuals diagnosed with simple pneumonia to those with complex acute and chronic illnesses. This diverse patient population offers opportunities to acquire specialized knowledge in respiratory medicine, oncology and palliative care, pain management, geriatrics, and wound and skin care. Affiliated with various academic institutions, including the University of Toronto, our unit is committed to continuous learning and career development, making it an ideal environment for nurses to grow and excel.

n this role you will:

- Establish and uphold unit goals that reflect the philosophy and standards of Sinai Health, while fostering an environment that supports staff development,



clinical excellence, and high-quality patient care
- Take a lead role in creating a culture of safety, risk mitigation, quality, and service at the unit level and across the portfolio, to improve practices and service delivery
- Participate in the programmatic development of the clinical area
- Manage unit-level budgets and lead resource utilization across the unit and broader program to ensure financial accountability and operational efficiency
- Provide leadership in fostering and promoting a collaborative practice environment that is based on mutual respect among all team members
- Lead, monitor and evaluate quality improvement and program development initiatives using data-informed methods that support departmental and hospital-wide priorities
- Encourage staff participation in quality improvement activities for the unit and preparing quality improvement reports
- Support the Hospital’s robust academic mandate for ongoing staff development and training of students from all healthcare disciplines
- Recruit, develop and manage staff; complete regular employee performance appraisals and support the development of learning plans
- Be accountable for the quality of care and patient safety at the unit level by actively maintaining a safe care environment. This includes risk identification, safety audits, staff accountability, and ensuring the appropriate structures, staffing, equipment, and procedures are in place
- Establish, promote and maintain good public relations through effective communication within the organization
- Foster effective labour relations through knowledgeable interpretation and implementation of collective agreements

📌 Patient Care Manager, General Medicine (Toronto)
🏢 Sinai Health
📍 Toronto