Become the Service Manager at Premier Equipment, leading service operations for the largest John Deere dealership in Ontario. Engage a talented team to enhance customer satisfaction and efficiency.
In this pivotal role, you will own all aspects of service operations, from leading a team of service advisors and technicians to ensuring excellent service experiences for customers. Your leadership will translate into effective workforce management, streamlined workflows, and high-performance standards. If you have a track record of operational excellence, this chance awaits you.
Key Responsibilities:
• Recruit, train, and retain high-performing service staff
• Supervise the complete customer service experience
• Define and achieve critical service performance goals
• Streamline shop operations for increased productivity
• Collaborate with various departments for service synergy
Requirements:
• Proven experience leading teams of at least 6
• Proficient in service shop metrics and improvement
• Comfortable interacting with customers in urgent situations
• Ability to keep focus under demanding conditions
• Integrity in all professional interactions
Lead service initiatives and optimize team performance with Premier Equipment.
📌 Service Manager Role with Premier Equipment (Armstrong)
🏢 Premier Equipment
📍 Armstrong
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