Position Title: Advisor, eCommerce Growth Ontario - Food Basics
Job Requisition ID: 49941
Career Group (ADSP): Administration
Division: Qc - Stratégie Num. / Commerce en ligne )
Department: Marketing and e-Commerce
Work Location: ON - 5559 DUNDAS STREET W
Province: Ontario
The typical salary range for this position is $ - $ annually. The base salary offered will be determined based on the candidate’s job-related knowledge, skills, education, experience, and internal equity considerations.
Joining our team has its advantages
- - Flexible schedule to promote work/life balance
- - Group insurance from the first day
- - Very competitive pension plan
- - Generous holiday policy
- - Personal days
- - Employee Assistance Program
- - Free parking
- - Opportunity for professional development
This is a posting for a new, permanent full-time position
SUMMARY:
Reporting to the Senior Manager, eCommerce Growth Ontario, the Advisor, eCommerce Growth Ontario – Food Basics is responsible for supporting the growth, performance and ongoing development of the Food Basics eCommerce business. The Advisor works closely with agencies and cross-functional teams to plan and execute growth initiatives, manage promotional and seasonal activations, enhance the online shopping experience and improve business performance. Using a data-driven approach, the Advisor identifies opportunities, monitors results and coordinates marketing, merchandising, operational and platform improvements that support eCommerce sales and profitability objectives.
SPECIFIC RESPONSIBILITIES:
- - Support the development and execution of the Food Basics eCommerce growth strategy across delivery, pickup,
express delivery and other online grocery services.
- - Monitor sales, customer, marketing, operational and financial performance; identify trends, opportunities and areas requiring corrective action.
- - Prepare recurring performance reports, business reviews and recommendations for internal stakeholders.
- - Analyze performance variances and coordinate required adjustments with Marketing, Merchandising, Finance, Operations, internal teams and agencies.
- - Use a data-driven approach to recommend initiatives that improve sales, traffic, conversion, customer engagement, order frequency and profitability.
- - Support annual planning, sales forecasts, growth targets, campaign planning and competitive intelligence for Food Basics eCommerce.
- - Act as a key day-to-day contact for assigned agencies and build productive relationships with stores and internal business teams.
- - Coordinate business requests, issue resolution, agency commitments, deliverables, risks and dependencies across multiple stakeholders.
- - Support the evaluation of agency recommendations, campaign opportunities, creative concepts and new digital capabilities.
- - Coordinate the planning and execution of new eCommerce programs, service enhancements, store expansions and customer-experience initiatives, including feasibility analysis,
implementation schedules, launch readiness and post-launch follow-up.
- - Coordinate requirements and deliverables with Operations, Information Technology, product catalogue teams, Marketing, Merchandising, Media, Finance, Customer Service and agencies.
- - Plan, maintain and execute the Food Basics eCommerce promotional and seasonal activation calendar.
- - Coordinate the production, maintenance and publishing of eCommerce content to ensure accuracy, timeliness and alignment with Food Basics brand standards.
- - Brief agencies on the development of digital and traditional promotional assets; establish priorities, timelines and quality-control processes for recurring and ad hoc deliverables.
- - Work with Marketing, Merchandising and Media teams to execute seasonal campaigns supporting promotional offers, featured products, cross-selling opportunities, recent products and personalized themes.
- - Maximize awareness and reach of Food Basics eCommerce services across the broader brand ecosystem, including email, digital media, website and mobile application channels.
- - Coordinate the development and launch of featured shops, landing pages and other online merchandising experiences.
- - Identify and prioritize issues affecting product availability, pricing, promotions, catalogue accuracy, site content, order execution and the overall customer experience.
- - Contribute to the definition of business requirements for platform enhancements and continuous improvement of the Food Basics online shopping experience.
- - Coordinate the investigation and resolution of marketing, c
📌 Advisor, eCommerce Growth Ontario (Toronto)
🏢 Metro
📍 Toronto