RGI Housing and Administrative Coordinator

Full Time Administration Etobicoke, ON, CA

3 days ago Requisition ID: 1008

Salary: $55,000.00 Annually

Job Posting: RGI Housing and Administrative Coordinator

(Full time, On-site)

Summary:

The new Wardlaw Residences is building its team in preparation for opening in November with the goal of staggered move-ins throughout December 2026.

The Housing and Administrative Coordinator is responsible for administering Rent-Geared-to-Income (“RGI”) and subsidized housing processes, ensuring ongoing tenant eligibility, maintaining accurate tenant records and supporting compliance with applicable housing regulations and organizational policies. The position serves as the primary administrative contact for tenant eligibility reviews, income verification, annual and interim assessments, file audits and housing documentation.

Working closely with the General Manager, program staff, tenants, and relevant City of Toronto housing partners, the Coordinator ensures that RGI households are appropriately assessed, verified, documented, and maintained in accordance with applicable legislation, City of Toronto requirements, local rules and Wardlaw Residence policies.

The Coordinator will also oversee the day-to-day administration of tenant rent, including rent calculations, rent collection, arrear monitoring, payment arrangements, rent adjustments, and related reporting.

This position requires high level of accuracy, confidentiality, organization, attention to details, ability to work respectfully with a diverse population of youth, seniors, newcomers and individuals experiencing housing instability





If you have a disability that needs to be accommodated in order to participate in the hiring process or employment, please let us know so we can work to make the appropriate accommodations.

Title: RGI Housing and Administrative Coordinator

Reports To: General Manager

Job Type: Full-time hours: 40 hours per week, on-site, Monday -Friday 9-5, Etobicoke, ON

Compensation: Annual salary: $55,000, paid time off, health and dental benefits, RRSP Matching Program

Company Description

Wardlaw Residences, commonly referred to as “Wardlaw,” is a new mixed-tenant supportive housing residence comprising of 51 units, 15 of which are barrier-free, across four storeys. Wardlaw was created as a “made-in-Rexdale” solution to the housing crisis in the Rexdale community.

Approximately half of Wardlaw’s tenants are seniors. The remaining residents include youth aged 18 to 24, adults, and newcomers of various ages. All tenants have experienced homelessness and have typically transitioned from shelters or unsheltered living situations before moving into Wardlaw. Many residents, particularly seniors and those with complex support needs, may consider Wardlaw their permanent home. For others, Wardlaw provides stable, long-term housing until they are ready to transition to the next stage of their lives.

Programming will provide individualized supports that promote housing stability,



independence, dignity and meaningful community connection. Supports include case management, housing stabilization. resident engagement, life-skills development, community programming and connections to health, social, employment and other community services tailored to each resident’s unique needs, goals and circumstances.

Our goal is simple: to provide safe housing, meaningful support and opportunities for every resident to thrive with dignity, choice, connection and independence.

Key Responsibilities

RGI Administration and Eligibility Reviews

- Administer Rent-Geared-to-Income (RGI) eligibility processes in accordance with applicable legislation, municipal guidelines, and organizational policies.
- Conduct annual and interim tenant eligibility reviews.
- Review and verify income, assets, household composition, residency status, and supporting documentation.
- Calculate and process rent adjustments based on verified income information.
- Ensure tenants meet ongoing eligibility requirements for subsidized housing.
- Identify and address discrepancies, missing documentation, or ineligible subsidy situations.
- Monitor deadlines for annual reviews and follow up with tenants regarding required documentation.
- Prepare notices related to eligibility reviews, rent changes, subsidy adjustments, and compliance requirements.
- Maintain accurate records of all eligibility determinations and rent calculations.

Tenant File Management and Documentation

- Maintain complete, accurate, and confidential tenant files in both electronic and paper formats.
- Ensure all required docu

📌 RGI Housing and Administrative Coordinator (Toronto)
🏢 Youth Without Shelter
📍 Toronto