Become a vital part of ATCO Electric as a Customer Support Specialist. Manage relationships and improve experiences across Bonnyville and Lloydminster while solving customer issues daily.
This role focuses on creating strong connections with customers, municipalities, and Indigenous boards within the ATCO Electric division. You will leverage your expertise to meet service requirements while addressing concerns in areas such as billing and outages. Your proactive approach will ensure that customer needs are effectively addressed and that community engagement is a top priority.
Key Responsibilities:
• Build strong relationships with customers and community stakeholders
• Address customer inquiries regarding service reliability and billing
• Collaborate with internal teams to resolve service issues
• Monitor ongoing projects and provide updates to stakeholders
• Represent ATCO at local meetings and community events
Requirements:
• Technical or business diploma preferred
• 1-3 years of customer service experience
• Solid problem-solving and communication skills
• Valid Class 5 driver's license
• Willingness to travel for community engagements
Utilize your relationship-building skills and customer service expertise to enhance community interactions at ATCO Electric.
📌 Customer Support Specialist at ATCO Electric (Bonnyville)
🏢 Atco Electric
📍 Bonnyville
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