Competition # -CC

Clinical Counsellor -CC)

Employment Type: (18-month) Contract Salary, Bargaining Unit (1 Vacancy)

Work Hours: 37.5 hours/week (Mon - Fri, 9am - 5pm)

Work Setting: Hybrid -4 The Market Place, Toronto, Ontario

Salary: $75,913.43

Application Deadline: October 22, 2026 by 11:59 pm

Who We Are

WoodGreen is a team of diverse and innovative change makers working together to make a difference in our communities. A United Way Anchor Agency with a proven track record and an entrepreneurial mindset, we continuously seek to develop solutions to critical social needs while striving to become a Centre for Equity.

Visit to learn more about who we are and to review our Equity Statement.

We are committed to building an inclusive and diverse workforce, representative of the communities we serve. We encourage, and are pleased to consider, applications from Indigenous peoples, racialized persons/persons of colour, women/women identifying, persons with disabilities, 2SLGBTQIA+ persons, and others who contribute towards promoting innovative ideas and solutions.

Program Overview – Community Care, Community Wellness - Health Access Taylor Massey

The Clinical Counsellor - HATM is accountable to the Manager, Counselling & Support Services for providing support to individuals, families, communities, and primary care providers associated with Health Access Taylor Massey and surrounding neighborhoods, with a particular focus on mental health, substance use, and newcomer communities. Working within an anti-oppressive, anti-racism, trauma-informed, harm reduction and mental health recovery framework, the incumbent provides service in East Toronto priority neighborhoods, including but not limited to, Taylor Massey and Oakridge.



The Navigation and Resource Specialist - HATM works collaboratively with the physicians, nurses, and allied healthcare professionals as part of Health Access Taylor Massey / community wellness team to provide shared care for residents in these communities.

What You Will Do

DIRECT CLIENT CARE

- Respond to referrals from clients, providers and community partners
- Provide confidential and timely client intake to ensure a positive client experience
- Perform clinical assessments (psychosocial, psychological, and geriatric) to determine service needs and to formulate recommendations or treatment plans.
- Identify appropriate and credible resources responsive to client needs taking into consideration culture, language, reading level, accessibility, and health literacy.
- Account for each client’s values, preferences, and circumstances to support the development of client-centered goals.
- Connect clients and/or their families/caregivers to a range of community resources and supportive services designed to promote economic, social, and health self-sufficiency. This may be done through active case management, service co-ordination, system navigation, short-term and long-term planning, and follow-up support.




- Provide supportive/therapeutic counseling to clients utilizing a wide range of approaches that best meet the clients’ needs and circumstances.
- Provide settlement-related crisis intervention and practical assistance to clients.
- Encourage active communication between clients and/or caregivers and health care providers to optimize client outcomes.
- Provide preliminary assessment of risk in crisis situations, consult, and devise an intervention and action plan, and provide crisis intervention.
- Create, maintain, and update appropriate client records, in a timely, productive manner.
- Keep accurate and current documentation, including statistical data and reports, and enter data to relevant data management systems.
- Provide advocacy support and advocate with clients and/or their family or caregivers.
- Protect the privacy of clients and hold in confidence all information obtained in the course of service.
- Provide navigation services, follow up supports and warm connections to existing patients and clients of HATM providers and services, as well as to community members and HATM providers to ensure people get access to needed healthcare, community, and social care resources.

COMMUNITY DEVELOPMENT

- Receive and process HATM referrals, including those for the East Family Practice Network IPC team.
- Identify and communicate opportunities to improve the intake and navigation processes to ensure efficiency and continuous improvement.
- Conduct data collection via relevant databases
- Collect information related to health and social barriers and basic needs (including, but not limited to comprehensive primary care, food security, housing, finances, mental health and substance use, newcomer/immigration,

📌 Clinical Counsellor (Toronto)
🏢 WoodGreen Community Services
📍 Toronto