Job Description

Available Vacancies: 0.4 FTE Night and 0.4 FTE Evening

Key Outcomes

- Serve as a strong advocate for resident safety and ongoing improvement of quality care.
- Attain high resident and family engagement as measured through Experience Survey results, by caring for each person as we would our own family.
- Consistently meet or exceed all quality and clinical indicators for residents, in alignment with organizational and legislative guidelines, through the effective execution of required clinical programs.
- Foster a positive culture of employee experience, driving an increase in overall employee engagement compared to the previous year.
- Ensure adherence to all regulatory requirements on quality and clinical programs, as well as organizational and Accreditation standards, policies, and procedures.

Key Responsibilities

In collaboration with the Director of Care:

- Manage- Manage assigned program areas as per Extendicare’s Model of Care, ensuring effective implementation and performance of the programs in compliance with legislative and professional standards.
- Identify- Risk and mitigation strategies and escape and manage as appropriate in collaboration with organizational teams and departments.
- Comply- Monitor and ensure compliance with all regulations, licensing requirements, accreditation standards and labour and employment standards, including timely investigations and consistent action planning.
- Collaborate- Actively participate and collaborate with the Director of Care, interdisciplinary team, and consult and care staff, residents and families to deliver and optimize resident care.
- Quality- Lead in the development, implementation,



and oversight of quality improvement initiatives within the home to achieve successful outcomes and meet established goals.
- Community Partnership- Engage with vendors on quality initiatives and training requirements and collaborate with community health partners for the betterment of resident care.
- Cultivate- Foster professional growth and engagement of team members through mentorship, training, and development initiatives to enhance team performance in partnership with DOC to build a strong organizational culture. This includes identifying skill gaps, providing coaching and feedback and encouraging continuous learning.
- Values Alignment- Uphold and promote the organization’s Mission, Vision and Values and Philosophy regarding Ethics, Morality and Integrity
- Customer Service- Through employing the customer service mindset, accept and respond to feedback (complaints, recognition or suggestions) from residents, families, vendors and team members with acknowledgement and empathy.

Qualifications

- Minimum of three (3) years of experience working as Registered staff in the long-term care sector, plus, preference of three (3) years, minimum of one (1) of experience in a managerial or supervisory capacity in a health care setting.




- Current and unrestricted registration/licensing and practice as a Registered Nurse with the applicable Provincial licensing body.
- Bachelor of Nursing preferred or Post-secondary Diploma in Nursing.
- Current CPR certification is required.
- Demonstrated leadership, communication skills and interpersonal skills.
- Experience in the use of EHR systems, specifically Point Click Care and Point of Care.
- Proficiency in Microsoft Office Suite.
- Proven history of leading quality improvement initiatives and achieving positive resident outcomes.
- Demonstrated team building and time management skills.
- Strong Clinical skills.
- Proficiency in a second language is considered an asset.
- Experience working in a unionized setting and managing under a collective agreement.

Core Competencies

- Industry/Regulatory Knowledge
- Program Administration
- Customer Service
- Priority Management
- People Management
- Collaboration

Attributes of an Effective Leader

- Strategy Development: Understands the organization’s strategy and sets priorities to make it happen.
- Self-Motivated and Results Driven: Takes ownership and holds themselves and others responsible for delivering high-quality, timely, and cost-effective results.
- Collaboration: Inspires a collaborative team environment and works effectively with others with the ability to influence.
- Effective Communication: Actively listens, seeking to understand all perspectives and communicating with respect.
- Problem Solving: Recognizes and takes ownership to resolve issues outside of clear role mandate.
- Builds High Performing Teams: Builds the capability of individu

📌 Resident Care Manager (Winnipeg)
🏢 Extendicare
📍 Winnipeg