We are only accepting applications from residents of Canada.

At OERP, we believe great client relationships are built on understanding, collaboration, and a genuine commitment to helping businesses succeed. We’re looking for a proactive and relationship-driven Account Manager to help our clients get more value from Odoo and our suite of services and discover recent ways to grow with OERP.

In this role, you’ll work closely with existing clients to strengthen relationships, identify opportunities to improve their operations, and connect them with the right OERP products and services. You’ll also help reconnect with inactive clients and contribute to marketing initiatives that keep our clients engaged with what we do.

If you enjoy working with people, spotting opportunities, and making a meaningful impact on customer success, we’d love to meet you.

EMPLOYMENT type

Full time, Permanent

Employment Location

37.5 hours per week

As soon as possible

Who are We?

About OERP Canada

OERP is a Canadian Odoo Gold Partner helping businesses streamline their operations through thoughtful ERP implementation, consulting, and ongoing support. We work closely with our clients to understand their challenges and deliver practical solutions that support their growth.

We’re a collaborative team that values open communication, shared knowledge, and a hands‑on approach to problem-solving. We believe the best results come from working together, both with our clients and with each other.

As our business continues to grow, we’re looking for someone who shares that mindset and wants to help build lasting client relationships.

The opportunity

Grow Client Relationships as an Account Manager





This is an opportunity to take an active role in the ongoing success of OERP’s clients. Rather than focusing solely on acquiring new business, you’ll work with existing accounts to understand their evolving needs, uncover opportunities, and help them get more out of their relationship with OERP.

You’ll be the person who checks in, asks the right questions, connects clients with relevant solutions, and ensures opportunities don’t go unnoticed. From re‑engaging clients who have gone quiet to introducing services that can address new business challenges, your work will help strengthen client relationships while contributing to OERP’s growth.

You’ll also collaborate with our internal team on client communications and marketing activities, helping ensure our clients stay informed about relevant offerings and developments.

Is This You?

Who We're Looking For

We’re looking for someone who enjoys building relationships and takes initiative in maintaining them. You’re comfortable starting conversations, curious about how businesses operate, and able to recognize when a client could benefit from additional support or a new solution.

You don’t need to be an ERP expert from day one, but you should be eager to learn, comfortable working with different people, and confident coordinating with internal teams to find the right answers.





Most importantly, you’re someone who follows through, communicates thoughtfully, and enjoys being part of a team where people work together to get things done.

Key Responsibilities

What You'll Own and Do

Account Ownership & Relationship Management

- Act as the primary point of contact for your assigned client accounts.
- Build strong, long‑term relationships through regular check‑ins and consistent engagement.
- Learn each client's business, goals, and priorities well enough to be a credible partner to their decision makers.
- Identify upsell and cross‑sell opportunities that increase the value clients get from their Odoo investment.
- Present additional modules, services, and support options, and carry opportunities through from first conversation to signed agreement.
- Collaborate with the sales and consulting teams on solutioning, estimates, and proposals for growth opportunities within your accounts.

Client Health & Retention

- Monitor project health and client satisfaction, proactively addressing concerns before they become problems.
- Gather client feedback and bring it back to the team so that we keep improving how we deliver.
- Protect retention by making sure every client knows who to call and feels heard when they do.

Issue Coordination & Internal Collaboration

- Assist clients with simple issues and questions directly.
- Escalate technical issues to the right internal team and follow them through to resolution, keeping the client informed along the way.
- Work closely with consultants, developers, and project managers to keep commitments and timelines visible on both

📌 Account Management (Toronto)
🏢 OERP
📍 Toronto