Purpose

Contributes to meeting or exceeding store sales and profit targets by:

- Peer to peer influencer and support for new joiners
- Champion individual uniqueness and celebrating the differences and similarities that bring us together.
- Passionately inspiring consumer loyalty to the brand.
- Contributes to the achievements of Store KPI targets by building an emotional connection with customers and living the Brand Values.
- The core expectations include utilizing expertise and experience to; serve and sell to customers and achieving operational excellence.
- Support store operations and processes
- Role model a culture of consumer centricity within the store.

Purpose

Contributes to meeting or exceeding store sales and profit targets by:

- Peer to peer influencer and support for current joiners
- Champion individual uniqueness and celebrating the differences and similarities that bring us together.
- Passionately inspiring consumer loyalty to the brand.
- Contributes to the achievements of Store KPI targets by building an emotional connection with customers and living the Brand Values.
- The core expectations include utilizing expertise and experience to; serve and sell to customers and achieving operational excellence.
- Support store operations and processes
- Role model a culture of consumer centricity within the store.

Key Accountabilities

- Is aware of store and individual targets and actively works to meet or exceed these by using all resources available within the store.
- Complies with store policies and procedures to maintain a safe shopping and working environment.




- Collaborates productively and respectfully with team members to meet or exceed store goals.
- Communicates a desire for ongoing learning and welcomes all available opportunities to increase individual and store performance.
- Makes themselves available to support other team members when needed
- Meets and exceeds customer expectations and boosts sales and Brand experience by using appropriate element the adidas customer service model.
- Create an emotional connection with every customer by being a passionate and enthusiastic adidas Brand ambassador.
- Proactively seeks and incorporates basic core and seasonal product knowledge into own service approach within assigned store zones(s).
- Maintain an appealing, easy-to-shop environment for customer by consistently executing visual merchandising and housekeeping standards.
- Minimize loss by actively maintaining sales floor awareness while serving customers.
- Completes sales transactions quickly and accurately while adhering to cash protection procedures
- Uses selling expertise to maximize opportunities at the cash desk to create add-on sales and build customer loyalty.
- May handle returns, refunds and exchanges and uses these as an opportunity to reinforce and enhance the customer experience.




- Ensures the product offer in the store is made available to customers by assisting with deliveries and replenishing the sales floor.
- Uses retail and customer expertise to maximize sales opportunities by prioritizing merchandise flow to the sales floor.
- Ensures adequate supplies to create an effective stockroom environment (if applicable) and continually maintains this (including all merchandise) within and around the vicinity.

Knowledge, Capabilities And Experience

- Must possess and consistently exhibit the competencies relative to the position.
- Knowledgeable in operating computers, POS systems, and various software packages including MS office.
- Ability to learn and adapt quickly in a fast-paced environment.
- Strong interpersonal and communication skills
- Ability to operate independently and with discretion and work effectively under pressure.
- Demonstrates an inspirational attitude that contributes to a positive team environment.
- Ability to build and maintain effective working relationships with team members
- Well-developed ability to speak, read, comprehend, and write English
- Ability to maintain reliable and consistent attendance and punctuality.
- Ability to understand and carry out oral and/or written instructions and request clarification if needed.
- Demonstrates an inspirational attitude that contributes to a positive team environment.
- Ability to build and maintain effective working relationships team members.
- Well developed ability to speak, read, comprehend, and write English
- Ability to maintain reliable and consistent attendance and punctuality.
- While performing the duties of this job, the employee is occasio

📌 Retail Store Sales Associate I (Oshawa)
🏢 Adidas
📍 Oshawa