Position: Director, Strategic Design & Implementation

Status: Permanent, Full Time

Department: AI & Digital Planning

Posted: Thursday, June 18, 2026 – Thursday, June 25, 2026 closing at 11:59PM EST

Base Rate: $143,169.00 - $214,734.00 (salary band placement commensurate with experience)

Reports To: Chief AI & Digital Planning Officer

Trillium Health Partners is one of Canada’s largest community-based teaching hospitals, serving the growing and diverse populations of Mississauga, West Toronto, and surrounding communities through the Credit Valley Hospital, the Mississauga Hospital, the Queensway Health Centre, the Reactivation care Centre (Church Site) and the new THP-UHN Reactivation Care Centre. Guided by our values of compassion, excellence, and courage, and through our strategic roadmap, Plan to 2030, we are creating a new kind of health care - defined not by illness, but by the health and well-being of people and communities.

Aligned to our Plan to 2030, THP is working together with our community on Trillium HealthWorks, the largest infrastructure renewal in Canada’s history, that will shape the future of our community and beyond, transforming health care with the future Peter Gilgan Mississauga Hospital, including Ontario’s first hospital dedicated to women’s and children’s health at the Shah Family Hospital for Women and Children and expanding the Queensway Health Centre, which will become The Gilgan Family Queensway Health Centre.

Job Description

Reporting to the Chief AI & Digital Planning Officer, the Director,



Strategic Design & Implementation will lead a multidisciplinary practice and team focused on co-designing impactful interventions and technologies to address the needs and experiences of people across the hospital, system and community. As we continue to introduce AI, digital solutions, and novel models of care to Achieve our Plan to 2030, including advancing Trillium HealthWorks priority projects, you will ensure technologies and interventions are created using design-thinking principles to seamlessly integrate solutions into workflows and experiences of clinicians, staff, patients, families and caregivers.

Key Responsibilities

- Deliver on core priorities of the organization including Trillium HealthWorks, embedding a design thinking, codesign, and implementation science approach, thoughtfully designing meaningful digital, AI, and innovative solutions that address the needs of the intended users and partnering with them to deliver clinical and operational results through effective implementation.
- Lead, plan, and successfully deliver complex projects using rapid-cycle design and implementation methods to test, refine, and scale effective solutions, leading cross-functional multi-disciplinary teams.
- Develop robust KPIs and demonstrate regular impact of digitally enabled models of care and AI-augmented operations.
- Apply systemic design and codesign principles to ensure digitally enabled models of care address the root causes of health care challenges rather than just treating the symptoms.
- Apply and embed design,



innovation, and implementation approaches to strengthen the organization’s capacity for digital transformation and continuous improvement. Form solid trusted relationships and regularly meet with people and groups of interest to understand digital transformation needs and opportunities.
- Lead and facilitate engagements with people and groups of interest at various levels, including executive leadership, utilizing co-design, co-creation, and implementation science methodologies to ensure solutions are built with users, not just for them.
- Identify and create cross-functional teams to move digital initiatives forward.
- Proactively manage risks and systematically resolve or escalation issues related to digital deployment and project delivery.
- Support continuous improvement in methods, systems, and processes within a complex and rapidly changing environment, to improve customer satisfaction and user experience (UX).
- Develop change management plans that promote adoption and reinforcement of assigned digital and AI projects.
- Coach sponsors, people of interest, and project teams to increase personal change management, design thinking, and implementation capabilities.
- Balance systems thinking, planning, and implementation activities while building productive partnerships.
- Lead with values of compassion, excellence, and courage, building a system of care that delivers an exceptional patient experience.
- Champion equity and inclusive design as a core element of team development.
- Other responsibilities as assigned.

Qualifications & Skills
- Bachelor’s degree in Design or similar field required
- M

📌 Director, Strategic Design (Toronto)
🏢 Trillium Health Partners
📍 Toronto