Salary Range: $90,000.00 To $120,000.00 Annually

WHO ARE WE?

peopleCare Communities is a long-term care and retirement living organization that has operated throughout Ontario for over 50 years. In 2025, we were named one of Canada’s Best Managed Companies for the twelfth year in a row. This award recognizes top companies across Canada for overall performance, sustained growth, strategy, innovation capabilities, culture, commitment, and leadership. We are also accredited with Exemplary Standing, the highest award possible through Accreditation Canada’s Qmentum program.

WHAT WE OFFER

- Employee Wellness Program

THE ROLE

The Enterprise Project Manager leads and coordinates complex, cross-functional projects that advance peopleCare's organizational priorities. The role will focus primarily on current home openings, coordinating operational readiness from early planning through opening while ensuring functional workstreams, milestones, risks, and readiness indicators remain aligned and visible to leadership. The Project Manager will lead through influence, establish project governance and integrated plans, facilitate issue resolution and escalation, and consolidate reporting across Clinical, Operations, People & Culture, Finance, Technology, Facilities, Communications, Development, Construction, and home leadership.

Reports to: Vice President, Quality, Research and Strategic Partnerships

Work Type: This is a permanent position. The role is in person, with working location taking place at our Homes and/or the Leadership Support Office.

RESPONSIBILITIES

- Lead assigned enterprise projects from initiation and planning through implementation, opening, and close-out, with new home openings as the primary focus.




- Develop and maintain project charters, integrated work plans, schedules, milestones, decision logs, governance structures, and communication routines.
- Coordinate cross-functional workstreams, clarify responsibilities and dependencies, track commitments, and hold functional leads accountable for agreed deliverables and timelines.
- Lead project and steering committee meetings, document decisions and actions, and elevate material issues or decisions to the Vice President, Quality, Research and Strategic Partnerships and appropriate governance bodies.
- Support other enterprise priorities and projects assigned by peopleCare leadership

New Home Openings

- Coordinate new home opening readiness from early planning through opening, aligning construction milestones with operational, clinical, workforce, technology, financial, facilities, communications, licensing, and admissions requirements.
- Maintain an integrated readiness plan covering leadership recruitment, workforce onboarding and training, clinical readiness, policies and workflows, systems, equipment and supplies, licensing/inspections, emergency preparedness, communications, and occupancy ramp‑up.
- Lead the Pre-Opening Steering Committee and coordinate opening‑related support structures, including transition and admission support activities, as required.
- Establish readiness milestones,



evidence requirements, and sign‑off expectations, and coordinate the transition of open items and residual risks to home and LSO owners at opening.
- Maintain current risk, issue, dependency, decision, and action registers with clear owners, mitigation actions, due dates, and escalation thresholds.
- Identify emerging operational, workforce, clinical, technology, regulatory, schedule, financial, and reputational risks; coordinate mitigation and elevate issues that threaten project outcomes.
- Consolidate functional reporting into concise project dashboards and readiness scorecards, including milestone status, risk closure, hiring/onboarding, training, clinical and operational readiness, systems, licensing, facilities, admissions, and resource status.
- Prepare regular executive and steering committee updates that clearly identify progress, exceptions, decisions required, upcoming priorities, and areas requiring organizational support.
- Monitor project budget and resource status in partnership with Finance and functional owners; provide recommendations and escalation without delegated financial approval authority.

Stakeholder, Change & Continuous Improvement

- Build effective working relationships with home leaders, LSO functions, project sponsors, vendors, consultants and external partners, and facilitate resolution where priorities or responsibilities conflict.
- Capture lessons learned and recurring issues, lead project retrospectives, and translate learning into improved templates, dashboards, governance routines, and the New Home Opening and Stabilization Playbook.
- Maintain organized, accurate, and accessible project document

📌 Enterprise Project Manager (London)
🏢 peopleCare Communities
📍 London