The Claims Associate at Walmart Canada plays an significant role in supporting inventory accuracy and store profitability by ensuring proper handling of damaged and returned merchandise in accordance with Company guidelines. This role works closely with vendor partners, associates, and customers to secure appropriate credits, maintain inventory control, and support smooth store operations.

Responsibilities

- Scan damaged and stolen items quickly and correctly to help prevent loss.
- Prepare returns, vendor requests, recalls, and donation items by completing required paperwork, packing, and shipping on time.
- Keep the claims area neat, clean, and safe by following proper lifting, ladder use, and chemical disposal procedures.
- Follow Company rules for handling damaged and recalled items, keep claims up to date, and complete required forms for older claims to reduce chargebacks.
- Complete Customer Value Program (CVP) tasks as assigned and follow current systems and processes.




- Provide support to the Office Support Associate and Direct Store Delivery Associate when needed.
- Be open to working a variety of shifts, including evenings, weekends, and holidays.

Physical Requirements

- Ability to stand for extended periods, bend, and lift inventory weighing up to 20 lbs. regularly and up to 50 lbs. occasionally.
- Perform repetitive tasks such as stocking, zoning, and organizing products with attention to detail.

Benefits

- Starting pay from $18.55/hour
- Comprehensive health benefits, life insurance, paid time off (based on hours/employment status)
- Store discount, stock options, deferred profit sharing, Live Better U, EQ Health

Ability to lift up to 20 lbs. regularly and up to 50 lbs. occasionally; flexible availability including evenings, weekends, and holidays; strong attention to detail and organizational skills.

📌 Claims Associate (Northeastern Ontario)
🏢 Walmart Canada
📍 Northeastern Ontario