Digital Content Specialist (Toronto)

Digital Content Specialist (Toronto)

22 Oct
|
The Home Depot Canada
|
Toronto

22 Oct

The Home Depot Canada

Toronto

Pay Range: $60,000 - $90,000

At The Home Depot Canada, we want you to feel valued and supported. The pay range you see represents base salary only. In addition, your total rewards may include: semi-annual bonuses tied to business performance; Deferred Profit-Sharing Program to assist with retirement savings; comprehensive paid benefits; a 15% discount on Home Depot stock purchases; and merit-based salary increases. We are committed to recognizing your efforts and supporting your growth with us.

Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot.

Position Overview

The Digital Content Specialist is primarily responsible for managing digital content on the product information pages (PIP) for The Home Depot Canada. This broadly includes maintaining digital content governance, executing enrichment changes, managing Super SKU (SSKU) functionality and support our ratings and reviews program. Our core objective is to ensure our customers receive a consistent experience while navigating our PIPs to build their trust and complete their purchase on Homedepot.ca or in stores. The Digital Content Specialist will utilize industry expertise and ecommerce data to set PIP content standards, provide content health reporting and insights, execute content improvement projects, and provide support for internal business partners on PIP content. Additionally, the role includes responsibilities to maintain Super SKU (SSKU) data,



which involves managing colour and sizing options on the website to ensure accurate and up‑date product variations as well as overseeing ratings and reviews to enhance customer engagement and satisfaction.

Pay Range: $60,000 - $90,000

At The Home Depot Canada, we want you to feel valued and supported. The pay range you see represents base salary only. In addition, your total rewards may include: semi-annual bonuses tied to business performance; Deferred Profit-Sharing Program to assist with retirement savings; comprehensive paid benefits; a 15% discount on Home Depot stock purchases; and merit-based salary increases. We are committed to recognizing your efforts and supporting your growth with us.

Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot.

Position Overview

The Digital Content Specialist is primarily responsible for managing digital content on the product information pages (PIP) for The Home Depot Canada. This broadly includes maintaining digital content governance, executing enrichment changes, managing Super SKU (SSKU) functionality and support our ratings and reviews program.



Our core objective is to ensure our customers receive a consistent experience while navigating our PIPs to build their trust and complete their purchase on Homedepot.ca or in stores. The Digital Content Specialist will utilize industry expertise and ecommerce data to set PIP content standards, provide content health reporting and insights, execute content improvement projects, and provide support for internal business partners on PIP content. Additionally, the role includes responsibilities to maintain Super SKU (SSKU) data, which involves managing colour and sizing options on the website to ensure accurate and up‑date product variations as well as overseeing ratings and reviews to enhance customer engagement and satisfaction.

Key Responsibilities

Digital Content Enrichment Support

- Work with internal teams to maintain and update overall content standards based on industry benchmarks and ecommerce data
- Execute on content enrichment tasks including product name updates, media uploads, marketing copy, etc. in PIM tool
- Maintain and execute SSKU data tasks including creating product groupings, category definition mapping, data maintenance
- Troubleshoot and support both internal and external partners on ratings and reviews inquiries
- Meet with internal stakeholders to provide digital content expertise to make impactful recommendations or solve problems
- Proactively suggest ideas for current content based on customer research trends
- Conduct routine PIP reviews across Homedepot.ca to ensure adherence to content standards
- Participate in project briefings, and collaborate with internal teams to collect assets and requirements for any special projects

Stakeholder management

- Maintain strong relationships with key stakeh

📌 Digital Content Specialist (Toronto)
🏢 The Home Depot Canada
📍 Toronto

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