Grow With Us – Join the Nature Fresh Farms Team

Imagine breaking from tradition to ensure a brighter future for generations to come. At Nature Fresh Farms® , we’re committed to nourishing people and the planet through greenhouse farming.

Since 1999, our family-owned company has pursued a simple yet profound goal: to cultivate a kinder, healthier future . Today, we’re proud to be one of North America’s largest vertically integrated leaders in greenhouse-grown produce . While we are growers, we are also greenhouse builders, plant nurturers, and collaborative partners united by shared values and vision.

Our journey is far from over. As we look to the future, we remain committed to:

- Innovation and conservation
- Reducing waste and promoting biodiversity
- Creating a more sustainable, inclusive, and friendlier world for all

We are currently looking to fill a full time, permanent position for a TFW Support Representative at our Leamington ON facility.

What You'll Do:

- Responsible for scheduling doctor’s appointments for employees who request them.
- Responsible for accompanying and interpreting for employees on their medical visits. This includes a dentist, eye doctor, and sometimes the Occupational Health Nurse.
- Maintain a track of all medical appointments in a spreadsheet, keeping the reason for the doctor’s visit confidential.
- Perform bi-weekly inspections in all bunkhouses, keeping a record of inspections and informing workers and supervisors of any issue related to cleanliness.
- In charge of following up on houses that do not follow the cleaning guidelines.
- Responsible for managing Health Unit and Fire Department inspections in bunkhouses,



ensuring we comply with the government requirements.
- Responsible for maintaining an inventory of all bunkhouses, including furniture, kitchen supplies, and appliances.
- Inspect fire extinguishers, emergency lights, and smoke detector alarms monthly.
- Report any concerns the workers have about housing and supplies.
- Responsible for keeping the bunkhouse’s information boards up to date.
- Report any concerns the workers have about housing and supplies.
- Keep an inventory of bedding and kitchen supplies in the tool crib.
- Be part of a rotation schedule to receive temporary workers at arrival points in Leamington or Wheatley.
- Assist with employee inquiries and complaints through the emergency line or via WhatsApp.
- Assist and follow all the procedures stipulated for the arrivals and departures of workers. This includes the pre-arrival and post-arrival processes.
- Prepare and deliver supplies for new workers and mail for worker returning.
- Responsible for scheduling appointments for renewing Health Cards/SINs and driving workers to apply for their documents when needed.
- Receive and deliver mail and packages for Temporary Workers.
- In charge of submitting maintenance work orders for the bunk houses and keeping track of the orders when finalized.




- Assist with payroll deductions in getting required signatures for deductions.
- For departing workers ensure all information has been clarified with the worker. Collect door cards and employee tags.
- Gather supplies for workers not returning within one day.
- Assist with Cintas invoices and counting uniforms when needed. Assist with regular inspections of Cintas supplies, garments, dispensers, and any other items required from Cintas. Help to do an inventory of garments per worker and promptly follow up on any complaints from the workers.
- Assist with company events, i.e. Annual Christmas Party, Employee Appreciation Event, etc.
- Participate in the rotative schedule to receive workers at the arrival/departure points in Leamington or Wheatley, often regular working hours.
- Participate in the rotative schedule to respond to all after-hour calls and prioritize matters that require attention. Resolve the identified issues and provide the appropriate follow-up. The P&C; Administrator may be required to return to the premises to address the matter based on the severity.
- Actively initiate, participate in, and support continuous improvement initiatives.
- Reporting as required by management.
- All TFW People & Culture team members must adhere to the confidentiality policy. Confidentiality is expected to be continually maintained when conducting investigative reports, disciplinary proceedings, employee inquiries, and medical appointments.
- Comply with all Health and Safety, Food Safety, Bio Security, and Nature Fresh Policies and Procedures.
- This job description highlights the main components but is not

📌 TFW Support Representative (Leamington)
🏢 Nature Fresh Farms
📍 Leamington