Financial Aid Advisor (London)

Financial Aid Advisor (London)

22 Oct
|
Fanshawe College
|
London

22 Oct

Fanshawe College

London

If you are a current Fanshawe College employee, please apply to jobs directly through Workday . Do not apply on the external career page.
Interested in growing your career at Fanshawe College?Fanshawe College thrives because of its people. We foster a culture of excellence and see opportunities to turn potential into impact. Leading with empathy, belonging, unity, learning and courage, we guide the learning journey of our students, ensuring they are ready for work and life, today and tomorrow.
Working at Fanshawe CollegeFanshawe College is committed to the principles of hybrid work and may offer this option to employees whose work can be performed in an alternate location, without adverse impact to the operations of the College, inclusive of our Student and Staff experience. Confirmation of hybrid work options available to you will be clarified upon hire and may be subject to change based on the duties required of your position. Successful candidates will be required to perform work within Ontario and must be available to work on campus, as required.
Posting Closing Date:October 16, 2026Campus

Location:
London, ONDepartment:FAA1 Financial Aid and Student ServicesEmployment Group:SupportPay Details:$38.09 HourlyWorker Sub-Type:Fixed term (Fixed Term)Time Type:Full timeRemote Type:In-PersonContract End Date:November 19, 2027Hours of Work per Week:35Job Description:This position is subject to the terms of Appendix D in the Full-Time Support Staff Collective Agreement.
Note: 1 vacancy available. This position is deemed a critical vacancy.
Work Mode: This position is a minimum of four days on-site per week.
Payband: This position is paid at Payband H. $38.09
- $44.04 per hour.
Hours: Monday to Friday, 8:30 a.m. to 4:30 p.m.




Why this Role is ImportantThe Financial Aid Advisor plays a critical role in advancing student access, persistence, and success by delivering comprehensive, student-centred financial aid advising, guidance, and navigation support within the College. This position serves as a knowledgeable and empathetic resource for students navigating the complexities of financial aid, ensuring they have access to the information, guidance, and understanding needed to make informed decisions about funding their education.
At the core of this role is a commitment to removing financial barriers that may prevent students from entering, continuing, or completing their post-secondary studies. The Advisor accomplishes this by probing to understand each student's unique circumstances, presenting a range of financial aid options — including OSAP, bursaries, scholarships, and grants — and explaining the potential outcomes of each pathway. Through careful interpretation and application of academic, provincial, and federal financial aid regulations, the Advisor ensures that students meet all eligibility requirements and that funding entitlements are verified accurately and administered equitably.
This position also carries significant responsibility for upholding institutional integrity and regulatory compliance. The Advisor reviews and assesses financial aid appeals, evaluates applicants against established award criteria,



and ensures that all procedures and protocols remain current and aligned with evolving Provincial and Federal Government legislation. Attention to detail, sound skilled judgement, and a thorough knowledge of policy frameworks are essential to fulfilling these responsibilities effectively.
Beyond direct advising, the Financial Aid Advisor contributes to broader institutional outreach and awareness by developing and delivering presentations that promote available programs, funding opportunities, and financial literacy initiatives. This proactive engagement helps ensure that students — particularly those from equity-deserving communities — are aware of and connected to the resources available to them.
How You’ll Make an ImpactStudent Advising & SupportAdvise students on OSAP eligibility, application processes, and timelines through one on one in-person and virtual appointmentsTakes referrals from other staff members and departments for complex student financial inquiriesGuides and advises students experiencing financial barriers or special circumstances with financial aid pathways (e.g., mature students, students with dependants, students with disabilities)Investigates and determines how to help students overcome financial aid and academic restrictions using knowledge and expertise pertaining to a wide array of relevant policies and practicesLiaises with internal and external stakeholders such as Counselling & Accessibility Services, Student Experience Team, Academic Advisors, Program Coordinators, Co-op Consultants, the Ministry and other external agencies to gather relevant details and coordinate plans for student supportsAssist students with appeals, including income reassessments and special bursary applications by interpreting guidelines and using judgement to determine student eligibility for exceptional

📌 Financial Aid Advisor (London)
🏢 Fanshawe College
📍 London

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