Summary

Style Advisors deliver personalized, high-touch sales and service to build lasting client relationships and drive sales in a luxury menswear environment at Vaughan Mills. The role emphasizes holistic selling, appointment preparation, and supporting clients with alterations, fittings and loyalty program benefits. Advisors should have a strong interest in menswear, excellent customer service skills, and comfort using technology to enhance the customer experience.

Responsibilities

- Engage customers on the sales floor and through appointments to create exceptional client experiences and repeat business.
- Conduct personal sales and holistic selling, presenting merchandise strategically to maximize add-on and accessory sales.
- Educate clients on the Sartoria Loyalty program and other customer advantages.




- Follow up with existing clientele and drive new business through outreach and relationship-building.
- Participate in merchandising activities, store maintenance and support fittings and alterations.

Requirements

- Minimum of 2 years of retail sales experience, preferably in a luxury menswear environment.
- Experience across departments such as sportswear, footwear, accessories, outerwear, tailored clothing and made-to-measure is preferred.
- Proven ability to inspire repeat business through exceptional customer service both in-store and online.
- Willingness to participate in training initiatives and apply new skills on the job.
- Demonstrated interest in technology and its application to retail customer service, and the ability to work effectively as part of a team.

📌 Style Advisor (Vaughan)
🏢 Brobston Group
📍 Vaughan