Position: Senior Business Analyst, Salesforce

Location: London, ON (on-site)

Position Type: Full-time, 3 year renewable contract.

Status: This posting is for an existing vacancy.

Hiring Range: $85,309 - $106,636

Application Deadline: Thursday, October 22, 2026 at 11:59 PM EST

About Ivey Business School:

We acknowledge that Ivey Business School is located on the traditional lands of the Anishinaabek, Haudenosaunee and the Lūnaapéewak, on lands connected with the Dish with One Spoon Covenant Wampum between the Anishinaabeg and Haudenosaunee and the London Township and Sombra Treaties of 1796.

With this, we respect the longstanding relationships that Indigenous Nations have to this land, as they are the original caretakers. We acknowledge historical and ongoing injustices that Indigenous Peoples (First Nations, Métis and Inuit) endure in Canada, and we accept responsibility as a public institution to contribute toward revealing and correcting miseducation as well as renewing respectful relationships with Indigenous communities through our teaching, research and community service.

Ivey Business School ( at Western University ( is Canada's leading provider of real‑world, case‑based business education. Drawing on extensive research and business experience, Ivey's faculty provides the best classroom experience, equipping students with the knowledge, skills, and capabilities they need to confidently take on today's leadership challenges and opportunities through Case-Method Learning. Ivey offers undergraduate and graduate degree programs, as well as Executive Education at campuses in London, Toronto, and Hong Kong.

The IT department at Ivey Business School plays a pivotal role in shaping the institution's technological landscape,



constantly engaging in exciting and innovative activities. Ivey's IT professionals are at the forefront of ensuring that students, faculty, and staff have access to the best technologies and services. They create and maintain advanced educational platforms, enabling remote and hybrid learning, while also enhancing in‑person classroom experiences through interactive tools and digital resources.

Position Overview:

The Senior Business Analyst is a solution‑oriented, strategic thinker possessing a robust combination of system design, business process, and Salesforce expertise. In their role, they play a pivotal part in managing the stakeholder consultation process necessary for the successful planning, designing, building, testing, and support of intricate IT challenges, particularly within Salesforce.

Demonstrating expertise in Salesforce, they actively participate in company‑wide strategic projects, focusing on solutioning within enterprise platforms to address both current and future needs. Applying strong project management skills, they assist stakeholders in designing high‑quality technology solutions, from requirements gathering to user support.

Through building strong relationships with internal stakeholders and external vendors,



the Senior Business Analyst offers specialized and informed insights crucial in selecting new technology solutions and refining existing ones. Their knowledge allows them to manage vendor agreement discussions and negotiations, fostering trust and inspiring internal stakeholders to regularly review and optimize their IT business solutions.

Continuously researching recent technologies and approaches, the Senior Business Analyst ensures that Ivey's technology solutions remain modern and optimized to provide the best experience for all stakeholders, including students, staff, faculty, alumni, and corporate partners. They excel in a highly collaborative team that employs an agile approach to workload management.

Technology solution design and implementation

- Perform complex business and system analysis work to optimize business processes through designing and implementing end‑to‑end user centric solutions supporting business requirements.
- Document and develop detailed diagrams of current state business problem, user stories and requirements as it relates to the overall solution, as well as the supporting applications and interfaces, identify gaps, and discover new opportunities for automation.
- Translate functional business problems into technical requirements and well‑architected end‑to‑end solutions that align with industry best practices and support business goals.
- Research and promote business workflow and technology discussions and make appropriate recommendations to improve efficiency and end‑user experience.
- Create and present proposed solution designs clearly via diagrams, presentations, and verbally to the IT team business stakeholders.
- Partner with business stakeholders to analyze the current workflows identifying o

📌 Senior Business Analyst, Salesforce (London)
🏢 IVEY BUSINESS SCHOOL FOUNDATION
📍 London