Job Description

Program Analyst, Encampment Response

Human Services, Housing Services

Status: (1) Regular Full Time & (1) Temporary Full Time up to 12 months (Additional temporary vacancies may be filled through the same competition)

Salary Range: $83,507 to $99,362 per annum ($45.88/hour - $54.59/hour)

Work Mode: Hybrid *see below for more details about this work mode.

Location: 10 Peel Centre Drive, Brampton

Hours of work: 35 hours per week

CUPE LOCAL 966

Join our diverse team and be part of our vision. Think big. Channel your creativity. Make a difference.At Peel Region, we can create lasting impact, together.

The Role: Responsible for the development, implementation, evaluation, and continuous improvement of Peel Regions encampment response. Serve as a subject matter expert on unsheltered homelessness and encampment response, ensuring service delivery alignment with the Peel Housing and Homelessness Plan, Council-approved encampment response policies and protocols, and the Region of Peel’s strategic vision.

Provide client service-based policy and program analysis, prepare reports and co-ordinate integrated responses with internal departments, local municipalities, service providers, and community organizations.

Analyze trends, conduct research, develop current processes and implement process improvements, determine financial impacts, and develop communication strategies regarding client service policy and program changes in Housing and Homelessness

What you will do in this role:

- Identifies, analyzes and evaluates the impacts of current and emerging policies, programs, legislation, and service delivery models impacting individuals experiencing homelessness and residing in encampments.
- Develops,



implements and maintains policies, procedures, operational protocols, and service standards related to encampment response, housing stabilization, and unsheltered homelessness.
- Collects, analyzes, maintains and evaluates client services related from different sources to support Housing, Homelessness and encampment response.
- Provides information and analytical reports to the Commissioner of Human Services, Director of Housing, Manager of Client Services and other Leaders and partners, as required for use in planning and developing service responses, and reports to Council on matters related to Housing, Homelessness, and encampment response.
- Tracks, monitors, and evaluates statistical reports, service outcomes, trends, and key performance indicators related to homelessness, unsheltered populations, encampments, and housing stability programs.
- Prepare contracts, letters of agreement, and funding agreements with external partners and manage programs and contract compliance to ensure appropriate use of Regional, Provincial, and Federal funding
- Provides direction, interpretation of policy and operational guidance to Housing Client Services staff, service providers, and community partners




- Lead and facilitate the development of Divisional and/or Departmental work groups to ensure coordinated and integrated policy development, program planning and evaluation, and process improvement for areas affecting housing and homelessness clients directly.
- Manage program work plans and report on progress such as activity reporting internally and externally. Identify areas of concern, manage communication plans, operational risks and budget plans.
- Coordinate and support encampment response portfolio in collaboration with local municipalities, service providers, outreach teams, emergency shelters, Peel Regional Police, and other stakeholders to support coordinated service delivery and housing-focused outcomes.
- Responds to inquiries, concerns, and complaints from internal and external stakeholders and provides information related to homelessness, housing stability, and encampment response initiatives.
- Ability to consolidate, analyze and summarize program budget, investigate causes of budget variances, prepare regular budget updates and projections, accruals and recommend future investment strategies.
- Represents the Region as a liaison in the community and participates in internal and external committees, working groups, and networks that align with housing, homelessness, and encampment response supports.
- Maintains a thorough knowledge of government policy, programs and legislation relevant to Housing and Homelessness, encampment response, client administration, coordinated customer service and monitors and analyzes new initiatives and processes.
- Housing and homelessness program management including the development, implementation and ongoing analysis and evaluation of program standards, processes, o

📌 Program Analyst, Encampment Response (Brampton)
🏢 Region of Peel
📍 Brampton