Elevate customer satisfaction as the Service Supervisor at Toromont Cat, a leading Caterpillar equipment dealer. Lead a technician team while managing service operations in a full time role.
As a Service Supervisor, you will be pivotal in connecting corporate initiatives and team performance while exceeding customer expectations. Your experience in a supervisory position will help cultivate top-notch service from our technicians. With a strong focus on health and safety, you will also contribute to operational efficiency and training for continuous improvement.
Key Responsibilities:
• Lead a team of technicians to meet service standards
• Schedule work orders to ensure shop productivity
• Train and coach staff for improved performance
• Manage customer service inquiries and follow-up on repairs
• Create quotes and prepare invoices for all services
Requirements:
• Minimum post-secondary education required
• At least 3 years of supervisory experience
• Class 5 driver’s license and ability to obtain required certifications
• Technical experience is a plus
• Bilingualism considered an asset
Play a crucial role in meeting customer needs and operational excellence at Toromont Cat.

📌 Service Supervisor at Toromont Cat (Northeastern Ontario)
🏢 Toromont
📍 Northeastern Ontario