Team Experience Coordinator - (recruiter) LTC

Job Category : Administrative Support

Requisition Number : TEAME

- Full-Time
- On-site

Locations

Showing 1 location

Description

The Village of Riverbank Terrace located in Ottawa, Ontario has an exciting prospect for a Team Experience Coordinator (TEC)to join their team.

Status: Permanent Full-Time
Location: 100 Smyth Road K1H 0A7 Ottawa , ON
Expected Start Date: Fall 2026/January 2027

The expected hiring range for this is $ 45,000 to $ 50,700. This role falls within a broader internal salary band, with growth opportunities based on demonstrated performance.

Successful candidates will be required to provide an acceptable Vulnerable Sector Check (VSC) and a Tuberculosis (TB) screening test before starting.

You can be you while being part of our Family

- Competitive salary, and benefits;
- Significant opportunities for Growth and Development: Our Leaders come from within;
- Ongoing Team Member Appreciation incentives and generous rewards and recognition;
- Extended Health Benefits & Retirement Savings;
- Individualized Assistance for Team Member Education and Development;
- Loans and Scholarships to help our team members realize their greatest potential;
- A Unique Family Culture: Every Person in Every Village is a branch of our Family Tree

Job Responsibilities:

Recruitment:

- Connect with village leaders to obtain village vacancies requiring external recruitment efforts.
- Keep track of village vacancies to begin external recruitment process.




- Go through the candidate's resumes and schedule the first interviews and forward the notes to hiring leader for 2 nd interviews.
- When requested by leader, coordinate 2 nd interviews with candidates.
- Either facilitate the interview themselves if requested by hiring leader.
- Support the leader in the facilitation of the 2 nd interview.
- Follow up with the leader if the candidate is being declined.

- Support leaders in hiring team members.

- Confirm verbal offer has been made, or extend verbal offer.
- Confirm contract details (i.e.. rate, neighborhood, FT/PT/Temp/Casual) from leader to start the contract extension process.

Onboarding:

- Facilitate First Day at the Village for new team members.
- Schedule lifts and transfers training with Kinesiologist.
- Check outstanding Crossroads mandatory training status, and follow up with Team Member to offer assistance if required.
- Collect outstanding documents (i.e.. Vulnerable sector check, TB test) and upload into Crossroads.
- Schedule leaders to meet their new team member, and provide on the job training schedule.
- Provide Team member with village tour, uniform, name tag etc.
- Set Team Member’s up with UKG, Book Jane, Web Clock Apps.

Supporting Responsibilities:





- Work closely with village leaders to identify staffing requirements/Village vacancies and ensure the requirements are communicated to the leaders.
- Attend weekly recruitment meeting with Village.
- Following up with Leaders regarding applicants.
- Track candidates at the village level and update candidate tracking and HRIS as needed.
- Other responsibilities may include supporting career fairs onsite, interviewing walk-in candidates, conducting first round interviews when required.
- All other duties as assigned to ensure an excellent customer service experience to our villages and candidates.

Knowledge, Skills, Abilities:

- Strong computer skills: MS email and teams, ability to quickly learn HRIS tracker, ability to use MS excel to enter and export data, ability to train new team members on using various digital platforms.
- Extremely well organized, ability to manage multiple demands and competing priorities with accuracy; able to follow up and track follow ups with leaders and candidates.
- Work well independently, and as part of a team; ability to problem solve and ask questions.
- Strong interpersonal skills; able to communicate effectively with candidates, the recruitment team, and village leaders.
- Comfortable facilitating small group orientations.

We aspire to provide all members of our communities, including team members, with a life enriching experience. We are family owned and operated and we take our mission seriously: “to provide holistic health care in a home environment, located within an internal neighbourhood design that promotes a ca

📌 Team Experience Coordinator (Ottawa)
🏢 Schlegel Villages
📍 Ottawa