Job Description

As the Building Automation Engineer at Honeywell, your main responsibility will be to provide technical support and services to our clients. This includes diagnosing and troubleshooting equipment problems, performing repairs and maintenance, and ensuring customer satisfaction. Your expertise and attention to detail will be essential in delivering high-quality service and maintaining strong relationships with our clients. You will report directly to the Senior Field Service Supervisor of the Digital Solutions team and will primarily work at client sites in the Burnaby, BC and surrounding areas. In this role, you will significantly influence the success of our clients by ensuring the reliable operation of their equipment and systems. You will also contribute to the growth of the company by identifying opportunities for service contract renewals and proposing additional services.

Responsibilities

- Promote, establish, and maintain strong relationships with clients.
- Understand, implement, and troubleshoot building network topologies, including but not limited to BACnet, Cbus, Modbus, and LON.
- Perform preventive maintenance on various servers and workstations of the central management system (backups, cleaning, and updates).
- Ensure that all assigned preventive maintenance tasks are completed on time and within the scheduled month.
- Implement and maintain integrative systems in a cybersecurity environment.
- Verify functional performance to ensure proper operation in accordance with contractual requirements, using plans, workshop operation sequences, and other relevant documents.
- Manage client projects and/or participate in service or installation work delivery,



including but not limited to engineering, plan creation, programming, documentation, installation, subcontractor management, commissioning, testing, and client acceptance. Collaborate with the local engineer to understand the scope of work, as well as the materials, software, graphics, and construction details required.
- Stay informed about current technologies, industry changes, and product developments.
- Collaborate closely with dispatch and clients to meet their and the organization’s expectations.
- Perform certain tasks outside normal working hours as needed.
- Respond to emergency calls and be on call as needed.
- Provide quotes to clients in response to requests for information (RFI) and requests for services (RFS).
- Provide training to clients and team members.
- Document all work according to established standards and ensure follow-up and maintenance of documentation.
- Adhere to Honeywell performance indicators and comply with workplace health and safety standards.

Qualifications

- Minimum 1-3 years of hands-on experience in the design, implementation, commissioning, troubleshooting and maintenance of Building Automation Systems (BAS), Enterprise Applications and/or Connected Services.




- Minimum 1-3 years of hands-on experience in building automation technologies and associated enterprise applications (HVAC/BMS, DVM/CCTV, Building Security, Energy Management, OBS).
- Minimum 1-3 years of hands-on experience with TCP/IP/UDP networking, including VLANs and network segmentation, switching and routing fundamentals, default gateways and static routes, DHCP, DNS, NAT, firewalls and firewall rules, VPN/remote-access concepts, and network ports/services.
- Minimum 1-3 years of hands on experience with troubleshooting to diagnose connectivity and communication problems between servers, controllers, workstations, field devices and third‑party systems utilizing various diagnostics tools (ping, tracert/traceroute, ARP, nslookup, netstat, command-line or PowerShell tools, packet captures, and Wireshark or equivalent tools).
- Minimum 1-3 years of hands‑on experience of industry‑standard communication and integration protocols, including BACnet/IP, BACnet MS/TP, Modbus TCP/RTU, OPC, SNMP, APIs and Web Services.
- Minimum 1-3 years of experience with MS Windows and server OS environments, including installation, configuration and troubleshooting of applications and services.
- College Diploma or bachelor's degree from an accredited institution in a technical discipline such as Automation, Controls, Electronics, Networking, Information Technology, Engineering or Computer Science, or equivalent relevant technical experience.
- Valid Driver's License is required due to the travel requirements of this role, which includes visiting customers sites approximately 80% to 90% of the time.

We Value

- Excellent verbal and writt

📌 Building Automation Engineer (Burnaby)
🏢 Honeywell Technologies
📍 Burnaby