Description

Position Type: Full Time

Department: People and Culture

Work Location: Markham, ON

Work Arrangement: Hybrid (2-3 days in the office)

Work Hours: Monday to Friday - standard business hours

Travel Required: No

A proudly Canadian company, Sentrex Health Solutions is a fully integrated specialty distributor and patient support provider for pharmaceutical manufacturers, physicians, and their patients. We provide innovative solutions focused on ensuring patients have access and the support they need to maximize their treatment outcomes. We do this through strategic distribution models and patient support programs that are backed by powerful, integrated technology, a dedicated in‑house creative agency, and experienced, cross‑functional teams. Our core capabilities includeSpecialty Pharmacy Services, Customized Solutions for Warehouse, Wholesale & Distribution, Patient Support Programs, Strategic Creative Services as well as HCP & Clinic Services.

Come and join our team But first, let us tell you why we love working here:

- We are 100% Canadian with locations across the country
- State‑of‑the‑art facilities to provide high‑quality products and services
- The prospect to be a part of a winning, high‑performing team
- Collaborative, engaging workplace culture – we are passionate about our people
- Flexible working environment that promotes a healthy work‑life balance
- Diverse and inclusive culture where your talent and commitment to excellence is welcomed and valued
- High‑growth environment that provides opportunities for learning and growth supported by our Employee Development Program and industry‑leading, in‑house corporate training offered throughout the year

The Opportunity:





The Manager, People and Culture Operations, is responsible for leading the operational delivery of the People and Culture function, ensuring efficient, employee-focused people programs, systems, and processes across the organization. This role oversees People and Culture operations, payroll, HRIS administration and implementation, health and safety, employee lifecycle administration, and annual people programs that support organizational success and an exceptional employee experience. This position will serve as the organization’s JHSC-certified Health and Safety lead for both Markham locations.

The Manager, People and Culture Operations is accountable for the successful planning, execution, and continuous improvement of core People and Culture initiatives, including performance management, succession planning, employee engagement surveys, annual increase planning, diversity, equity, inclusion and belonging initiatives, and organizational reporting. This role serves as a key operational leader, driving process optimization, system enhancements, compliance, and operational excellence while ensuring the People and Culture team delivers high-quality support to employees and leaders across the organization.

The role provides leadership, oversight, coaching, and direction to the HR Generalist, HR Coordinator,



and Payroll & HRIS Supervisor

A Day in the Life (What you will do here):

People and Culture Operations

- Lead the day‑to‑day operations of the People and Culture function, ensuring efficient, compliant, and employee‑centric service delivery.
- Develop, implement, and continuously improve People and Culture policies, programs, procedures, and operational processes.
- Ensure compliance with applicable employment legislation, privacy requirements, workplace regulations, and organizational policies across Canada.
- Establish scalable processes and best practices that support organizational growth and operational effectiveness.
- Champion continuous improvement by identifying opportunities to streamline processes, automate workflows, improve service delivery, and enhance the employee experience.

Payroll, HRIS & Technology

- Provide oversight of the payroll function, ensuring accurate and timely payroll processing, legislative compliance, and effective partnership with Finance.
- Oversee the administration, maintenance, optimization, and governance of the Human Resources Information System (HRIS).
- Ensure the integrity, accuracy, confidentiality, and security of employee and organizational data within all People systems.
- Develop People analytics, reporting capabilities, dashboards, and workforce metrics to support data‑driven decision‑making.
- Provide operational leadership to the team responsible for employee benefits and retirement savings program administration, ensuring high‑quality service delivery, compliance, vendor performance, employee communications, and effective management of esc

📌 Manager, People (Markham)
🏢 Sentrex Health Solutions
📍 Markham