At Kelowna Women's Shelter, our team is dedicated to supporting individuals, children, and youth impacted by domestic abuse while working toward a community free from abuse.

KWS is actively strengthening and modernizing its People & Culture practices, moving beyond traditional HR approaches to create a more collaborative, supportive, and employee-focused workplace.

This is an exciting opportunity for an HR qualified who enjoys relationship-building, problem-solving, and partnering with leaders to create an engaged, respectful, and inclusive workplace.

About Us

KWS has been providing programs and services for people impacted by Domestic Abuse since 1980. Our programs include emergency and second-stage housing, PEACE program, community-based victim services, sexualized assault services, education and prevention initiatives, a 24/7 support line, and a community thrift store. We are committed to fostering safety, choice, and inclusion, and believe in building a community free from abuse and sexualized violence through education, support, and strong partnerships.

The Opportunity

We are seeking an experienced and collaborative Advisor, People & Culture to join our People & Culture team. Reporting to the Director, People & Culture, this role contributes to a positive employee experience by supporting a broad range of human resources programs and initiatives that strengthen our people, culture, and organizational effectiveness.

Key Responsibilities

Strategic People Leadership & Culture

- Support organizational culture, engagement, inclusion, and change initiatives.
- Provide guidance on People & Culture policies, practices, and programs.




- Assist with the implementation and communication of People & Culture priorities.
- Promote respectful, inclusive, and psychologically safe workplaces

Labour & Team Member Relations

- Provide support and guidance on employee and labour relations matters.
- Assist with investigations, accommodations, performance management, and attendance management processes.
- Coordinate disability management, leave administration, and return-to-work planning.
- Support grievance administration and ensure compliance with policies, collective agreements, and legislation.

Talent Strategy

- Support recruitment, onboarding, retention, and employee development initiatives.
- Coordinate learning, engagement, and recognition activities.
- Provide guidance on talent management programs and best practices.

Total Rewards

- Support benefits, disability management, wellness, and recognition programs.
- Coordinate accommodation plans, disability claims, and return-to-work processes.
- Contribute to initiatives that enhance employee wellbeing and workplace experience.

HR Operations, Systems & Data Governance

- Maintain People & Culture systems, records, documentation, and workforce data.
- Support HR technology administration, optimization, and adoption.
- Prepare workforce reports, metrics,



and analysis to support decision-making.
- Assist with audits, compliance activities, policy maintenance, and process improvements.

Requirements

Required Qualifications

- Diploma or degree in Human Resources Management, Business Administration, or a related field.
- Minimum 3 to 5 years of progressive Human Resources or People & Culture experience.
- Experience working within a unionized environment.
- Experience supporting recruitment, onboarding, employee relations, disability management, leave administration, performance management, and HR operations.
- Strong understanding of:
- Employment legislation
- Human Rights legislation
- Privacy requirements
- WorkSafeBC requirements
- Labour relations principles
- Collective agreement administration

Required Skills & Competencies

- Excellent interpersonal and relationship-building skills.
- Strong communication and conflict resolution abilities.
- Exceptional organizational and time management skills.
- Strong attention to detail and accuracy.
- Ability to maintain confidentiality and exercise sound judgment.
- Ability to prioritize competing demands in a dynamic environment.
- Proficiency with Microsoft 365, HRIS platforms, reporting tools, and workplace technologies.
- Commitment to equity, inclusion, learning, and continuous improvement.

Assets

- The following qualifications would be considered assets:
- CPHR designation, or working toward a CPHR designation.
- Experience in the non‑profit, social services, healthcare, or community services sectors.
- Knowledge of trauma‑informed

📌 Advisor, People (Kelowna)
🏢 Kelowna-Women
📍 Kelowna