Combine your software development skills with customer support at Perseus Payments Inc. as a Technical Support Software Developer. This remote role demands proficiency in diagnosing payment platform issues and collaborating with engineering teams.
In this full time position, you will work with the PerseusPay product team to resolve complex production issues that affect dealer customers. You will need a solid background in C#, SQL, and Azure Services to monitor payment processing, triage requests, and communicate effectively with users and internal stakeholders. Join a team that values swift, solutions-oriented thinking.
Key Responsibilities:
• Monitor production environments for anomalies in payment processing




• Triage inbound support requests and communicate status updates
• Investigate issues using logs, SQL, and Azure tools
• Document resolved issues for team knowledge
• Collaborate with engineering to address systemic bugs
Requirements:
• 3+ years of technical support or software development experience
• Proficient in C# and .NET framework
• Strong SQL querying abilities
• Familiar with Azure Cloud Services
• Excellent customer communication skills
Utilize your technical expertise to enhance the PerseusPay platform and ensure customer satisfaction.

📌 Technical Support Software Developer Remote (St. John's)
🏢 Perseus Group
📍 St. John's