About the Job

About the Job: We are seeking a Senior Scrum Master with a strong QA and Mobile Testing focus to lead the delivery of complex mobile and digital solutions within a scaled Agile environment. This role combines servant leadership, program delivery oversight, and quality engineering governance to ensure high-quality, on-time releases. The ideal candidate will drive Agile excellence while embedding strong QA practices, automation strategy, and release readiness across cross-functional teams including mobile, API, DevOps, and business stakeholders.

Office Location: Toronto

Employment Type: Permanent

Work Arrangement: Hybrid (2 days in office per week)

Position Responsibilities

- Facilitate all Scrum ceremonies (Sprint Planning, Daily Standups, Reviews/Demos, Retrospectives, Backlog Refinement) with a solid emphasis on quality deliverables and Definition of Done adherence.
- Lead Scrum of Scrums to coordinate QA, mobile engineering, API teams, and DevOps for integrated releases.
- Proactively identify and remove impediments impacting mobile testing, automation, and release readiness.
- Coach teams on Agile best practices while embedding a “shift-left” and quality engineering mindset.
- Ensure sprint commitments include adequate test coverage, regression strategy, and automation scope.
- Drive end-to-end quality strategy for mobile applications (iOS and Android), including functional, regression, integration, API, performance, and UAT testing.
- Collaborate with QA engineers to implement automation frameworks (e.g., Appium, Selenium, REST Assured, Postman, etc.).
- Ensure test automation is integrated into CI/CD pipelines and release gates.




- Monitor and report on quality metrics such as defect leakage, test coverage, automation coverage, release readiness, and production stability.
- Support mobile release cycles including App Store/Play Store submissions and compliance validation.
- Facilitate risk identification related to device fragmentation, OS versions, performance, and security testing.

Program & Delivery Management

- Develop and maintain project plans, release roadmaps, and quality milestones.
- Manage cross-team dependencies across mobile, backend APIs, infrastructure, security, and DevOps.
- Monitor velocity, sprint predictability, defect trends, and financial tracking at program level.
- Implement risk mitigation strategies for high-impact releases.
- Apply SDLC governance, DMO best practices, and ensure required artifacts are maintained.
- Drive release train coordination with a focus on quality gates and production stability.

Stakeholder & Cross-Functional Management

- Serve as primary liaison between Business Product Owners, QA teams, Mobile Developers, Architecture, Security, and Infrastructure.
- Align stakeholders on release readiness, quality metrics, and risk exposure.
- Provide transparent reporting on sprint progress, QA health, financials, and release confidence.




- Resolve large-scale impediments affecting multiple teams or mobile delivery streams.
- Foster a culture of continuous improvement through retrospectives, root cause analysis, and QA process optimization.

Leadership & Coaching

- Mentor QA engineers, automation leads, and Scrum Masters on Agile quality practices.
- Promote engineering excellence including TDD, BDD, CI/CD automation, and DevOps collaboration.
- Facilitate effective technical discussions around APIs, microservices, cloud infrastructure, and mobile architecture.
- Participate in Agile communities and contribute to evolving quality standards and best practices.
- Drive continuous improvement initiatives to enhance release predictability and product quality.

Requirements

Required Qualifications:

- Bachelor’s degree in Computer Science, Engineering, or related field.
- 8+ years of experience as a Scrum Master in Agile environments.
- Solid knowledge of SDLC, test strategies, defect lifecycle, and release governance.
- Experience managing cross-functional Agile teams in complex technical environments.
- Proven experience with Agile metrics, velocity tracking, risk management, and stakeholder reporting.
- Strong servant leadership, facilitation, and conflict resolution skills.
- Excellent communication and stakeholder engagement abilities.

Preferred Qualifications:

- Minimum 3+ years working in QA-focused or quality engineering-driven teams.
- Strong understanding of mobile testing (iOS/Android ecosystems).
- Experience in retail, POS, or customer-facing mobile applications.
- Exposure to mobile automation

📌 Senior Scrum Master (Toronto)
🏢 Infoya
📍 Toronto