Coordinator, Examination Accommodation and Delivery

Job Description

Posted Monday, August 10, 2026 at 4:00 AM

Overview

At Law Society of Ontario we believe in the importance of a collaborative and supportive work environmentthat provides high quality andprofessional service to the public, lawyers and paralegals, and other stakeholders.

We are always on the lookout for exceptional individuals who are ready to make a meaningful impact, innovate and grow with us. Our offering:

- We value each member of our team and invest in your professional learning and development.
- We provide access to the resources needed to support professional growth, mental health and well-being is a priority.
- Our competitive compensation package includes a defined contribution pension plan, health and dental benefits plan and a robust Employee and Family Assistance Plan (EFAP).
- Our progressive employment policies, high levels of employeeengagement and the impressive architecture and beautiful grounds of the historic Osgoode Hall, there are many reasons to work at the Law Society.

We hope you will consider joining the Law Society

Job Summary:

The Coordinator, Examination Accommodation and Delivery (“Coordinator”), under minimal supervision, is responsible for the delivery of specialized and individualized services to candidates who seek accommodation for the licensing examination based onan enumerated ground listed in the Human Rights Code, R.S.O.1990.c. H.19 and is accountable for diverse and intricate duties in the administration of the Law Society’s lawyer and paralegal licensing examinations.

The Coordinator follows intricate schedules and protocols, manages sensitive interactions with candidates in high-stake circumstances,



and ensures the highest levels of security, accuracy, and confidentiality are met in the management of examination materials and candidate records. The Coordinator is responsible for the review and the approval of examination accommodation requests and the preparation of an accommodation plan.

The Coordinator shares responsibility within the Examination Accommodation team for coordinating examination delivery and participating in the validation of examination documents and results. The Coordinator specializes in an area of examination delivery e.g. paralegal or lawyer licensing examinations that may be situated in Toronto or four other Ontario cities. The Coordinator is responsible for the planning, staffing, and other business operations of delivering examinations, including the selection and contracting of venues and services required for large examination sittings, and providing appropriate training and supervision to large numbers of support personnel.

Qualifications

- Minimum of college diploma in a related field with computer proficiency in Microsoft Office, Customer Relationship Management (CRM,) email, internet, and various hardware set ups.
- Verbal fluency in English is required.
- Minimum of 5 years of experience in an event-delivery, customer-service, or administrative role within an education, regulatory,



or medical workplace, or the equivalent.
- Ability to use initiative and work independently, and as a member of a dynamic and integrated service team.
- Proven administrative and project management skills are required, preferably in a client-focused environment.
- Function Related Skills, Knowledge and Abilities
- Demonstrated ability in the planning and delivery of client-focused administrative services and large scale, secure events in a regulatory, academic, or medical environment.
- Knowledge of the Law Society’s mandate, services, organizational structure, rules, regulations, relevant legislation and policies, pertaining to the lawyer and paralegal licensing processes.
- Demonstrated ability to recruit, train, and provide leadership to support personnel.
- Ability to negotiate and administer contracts for goods and services required for examination production, delivery, and process related financial transactions according to the LSO protocols.
- Demonstrated ability to speak and write expressively and persuasively for individual and / or group situations, and to create, edit, validate candidate records and examination documents on LSO CRM and third-party software applications.
- Demonstrated people skills, abilities to creatively resolve problems in high-stakes situations where time is short and the risk to LSO is high.
- Ability to coordinate and provide front-line services and communications to licensing candidates, licensee SME’s, and contract professionals supporting examinations e.g. psychometricians, translators.
- Demonstrated ability to reason through written and spoken information which include

📌 Coordinator, Examination Accommodation and Delivery (Toronto)
🏢 Law Society of Ontario
📍 Toronto