Apply By: Monday, October 26, :59 pm EDT

Court and Client Representative (Irregularly Scheduled, On-call)

10 Temporary irregularly scheduled, on-call contracts for up to 6 months, with possibility of extension

Job code:

10OAD - Office Administration 10

$29.53 - $34.75 Per hour*
*Indicates the salary listed as per the OPSEU Collective Agreement.

Take pride in serving the public and delivering accessible, fair and timely court services

Experience the justice system from the inside. You'll play a key role in ensuring the courts run smoothly and serve as an essential contact between the legal system and your community.

About the job

Working in court administration is dynamic and exciting – every day is different. You can expect to:

- work with and support judges, lawyers, the public and justice system participants
- work both in the courtroom and at the court office
- manage court records, receive and draft court documents and review legal documents
- support online, hybrid, and in-person hearings and use court recording equipment
- guide the jury selection process and manage court materials

Visit our Become a court and client representative page for more information on the role.

Work schedule

This position is for irregularly scheduled hours, and you may be called in as needed. You may work 0 to 36.25 hours per week. The average at many sites is 20-30 hours per week.

What you bring to the team

Mandates and Requirements:

Mandatory requirement

- You can type at least 30 words per minute

Additional requirements

- available to work an irregular schedule, including on weekends and holidays




- willing to travel to different courts by air or car
- licensed to drive in Ontario

Technical skills

- apply guidelines, procedures, policy, legislation and regulations to your work
- adapt and learn new skills and digital processes
- troubleshoot basic issues with computer equipment and seek technical support when necessary
- host court proceedings using online meeting software
- search for information and enter data in computer programs and databases

Communication and client service skills

- provide exceptional customer service
- communicate confidently and effectively when you write and speak
- work with complex information and explain it clearly to the public
- pay close attention to detail when completing written tasks

Problem solving and judgement skills

- take initiative to identify issues and recommend or implement solutions
- apply good judgement in challenging situations
- be discreet and keep sensitive information private

Planning and organizational skills

- prioritize tasks to meet deadlines and adjust when plans change
- work on your own or with a team

Cash/Payment skills

- use a cash register to receive payments
- calculate fees, collect and balance daily transactions




- complete a daily record of received payments

How we support diversity, inclusion and accessibility

We are building an inclusive workforce that reflects the communities we serve. We encourage everyone interested in working with us to apply, including people with disabilities, Indigenous, Black and racialized individuals, as well as people from all ethnicities, cultures, sexual orientations, gender identities and gender expressions.

Our hiring process is accessible, consistent with Ontario's Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are working to prevent and remove barriers in our hiring processes and can offer accommodation to address specific needs related to Code-protected grounds such as disability, family status and religion. For more information about accommodation during the hiring process please contact us.

Learn more about the work the OPS is doing to create an inclusive, anti-racist, accessible and diverse workplace:

- diversity, equity and inclusion initiatives
- accessibility
- Anti-Racism Policy

What we offer

- We offer a unique prospect to make a real difference in people's lives, working both in and out of the courtroom.
- You will be joining a team of more than 3,000 frontline staff members and managers across the province, committed to professionalism, collaboration and innovation.
- you will enjoy a friendly and cooperative work environment, career growth opportunities, and on-the-job training.

The Ontario Public Service is one of Ontario's largest

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