Business Systems Analyst – ERP & Business Intelligence

About Kinetic Custom Trailers

Join a team where innovation meets craftsmanship — Welcome to Kinetic Custom Trailers. As a leader in the custom trailer manufacturing industry, we take pride in creating smart, efficient designs that meet the unique needs of every client, no matter how complex or specialized.

We know it’s not just about the work—it’s about the people. At KINETIC, we’re building more than trailers; we’re building a culture. A culture where every team member is respected, supported, and seen as essential to our success. We strive to create a workplace that offers more than just a job. We offer long-term growth, mentorship, flexibility, and a strong sense of pride in what we build together.

If you’re passionate about craftsmanship, thrive in a fast-paced, collaborative environment and want to be part of something bold and growing, we’d love to meet you.

About the Role

Kinetic Custom Trailers is seeking a Business Systems Analyst – ERP & Business Intelligence to help transform business systems and operational data into better visibility, stronger decision-making, and improved organizational performance.

This role sits at the intersection of business operations, systems, and data. The Analyst will develop a strong understanding of how Kinetics' business systems function, how information moves through those systems, and how that information can be used to measure performance, identify constraints, and support better business decisions.

A major focus of the position will be supporting and becoming a power user of Microsoft Dynamics 365 Business Central, while developing reporting, KPIs, dashboards, system improvements,



and analytical tools that provide meaningful visibility into organizational performance.

The Business Systems Analyst - ERP & Business Intelligence will work closely with the Business Process Improvement Specialist and functional teams to translate business requirements and improvement opportunities into effective system, data, reporting, and workflow solutions.

Who You Are

You’re an analytical, systems-minded problem solver who enjoys understanding what sits behind the numbers and how systems, data, and business performance connect. You’re naturally curious about what the information is telling you and motivated to turn data into explicit visibility, meaningful insights, and practical improvements.

Key Responsibilities

Business Systems & Business Central

- Develop advanced working knowledge of Microsoft Dynamics 365 Business Central and its use across Kinetic.
- Become a key internal Business Central power user and resource.
- Understand how business processes, transactions, master data, and workflows are represented within Kinetic's systems.
- Support Business Central implementation, configuration, testing, validation, and continuous improvement initiatives.
- Translate operational and business requirements into system requirements and solutions.
- Identify opportunities to improve system configuration, workflows, automation,



integrations, and user experience.
- Support system adoption and effective system utilization across departments.
- Assist with troubleshooting business-process and system issues by understanding both the operational requirement and underlying system behaviour.

Business Intelligence & Performance Visibility

- Develop and maintain KPIs that provide meaningful visibility into organizational and departmental performance.
- Work with functional leaders to determine what should be measured, why it matters, and how the information should be interpreted.
- Develop dashboards, reports, scorecards, and other performance-management tools.
- Use Power BI, Business Central, Excel, and other tools to make operational information accessible and actionable.
- Improve visibility into performance, capacity, constraints, productivity, quality, schedule attainment, and other key business measures.
- Ensure reporting focuses on information that supports decisions and action rather than simply producing data.

Data & Business Analysis

- Analyze operational and business data to identify trends, exceptions, constraints, and improvement opportunities.
- Investigate the underlying factors contributing to changes in business performance.
- Work with departments to understand what performance information means operationally.
- Identify gaps in available data and recommend improvements to how information is captured.
- Validate data accuracy and investigate inconsistencies between systems, processes, and reported results.
- Translate complex information into clear findings and practical recommendations for leadershi

📌 Business Systems Analyst – ERP (Penticton)
🏢 Kinetic Group
📍 Penticton