Visual Merchandising & Events Expert (Replacement Contract)

Job Category : Store

Requisition Number : VISUA

- Posted : October 14, 2026
- Full-Time
- On-site

Locations

Showing 1 location

Mont-Royal, QC H4P2N2, CAN

Description

Discover Rennaï, the beauty and contemporary self-care destination of the future.

At Rennaï, we are dedicated to helping individuals achieve well-being through 360° self-care in a highly accessible setting. Inspired by the French word Renaissance, meaning rebirth and renewal, we are committed to empower individuals on their journey towards self-care, self-love, and self-discovery.

Our range of carefully curated beauty products from around the world is complemented by personalized self-care services, including consultations with beauty, nutrition, and wellness experts. We offer a variety of services to nourish the mind, body, and soul, providing everything you need to feel your best, both inside and out.

Position Overview

The Visual Merchandising & Events Expert is responsible for bringing the Rennaï brand to life through exceptional visual presentation, elevated client experiences, and best-in-class event execution. This role owns the coordination and implementation of visual merchandising initiatives, in-store activations, brand events, masterclasses, pop-ups, and client experiences while ensuring alignment with luxury retail standards and business objectives.

As a key partner to Marketing, Experience, Operations, Buying, Brand Partners, Carbonleo, and Store Leadership, the Expert creates engaging environments that drive customer acquisition, client retention, traffic, conversion, and incremental sales across all store realms.





This role requires a highly organized, detail-oriented, and creative individual who thrives in a fast-paced luxury environment, can manage multiple projects simultaneously, and consistently delivers elevated experiences that reflect the Rennaï brand.

Key Responsibilities

Events & Experiential Retail

- Coordinate and execute all in-store events, brand activations, masterclasses, VIP experiences, launches, pop-ups, and customer engagement initiatives.
- Manage end-to-end event execution, including planning, timelines, logistics, setup, execution, teardown, reporting, and follow-up.
- Partner with the Experience Manager to create a weekly activation calendar designed to drive foot traffic, client engagement, service bookings, and incremental sales across all realms.
- Collaborate with Brand Partners to develop unique counter activations, animations, promotional moments, sampling programs, and customer experiences that support business objectives.
- Track event performance and provide post-event recaps, insights, attendance results, and recommendations.
- Support external events and community activations in partnership with Carbonleo and Royalmount, ensuring Rennaï is represented with excellence and consistency.
- Coordinate participation in external brand events, partnerships initiatives,



and external marketing opportunities.
- Assist with VIP shopping experiences, influencer events, media events, and private client appointments.

Visual Merchandising & Brand Presentation

- Execute all visual merchandising updates, campaign launches, promotional presentations, seasonal changes, and product placements according to brand standards.
- Maintain luxury presentation standards throughout the store, ensuring displays remain impactful, pristine, and customer focused.
- Conduct daily and weekly store walkthroughs to identify opportunities related to presentation, storytelling, product placement, signage, tester standards, cleanliness, and customer experience.
- Adapt visual merchandising concepts to maximize store opportunities while maintaining brand integrity.
- Partner with Buying and Merchandising teams, Sr Director of Sales & Operations on new launches, category refreshes, inventory transitions, and promotional initiatives.
- Ensure all customer-facing environments support the luxury image and positioning of Rennaï and its brands.

Customer Experience & Commercial Activation

- Collaborate closely with the Experience Manager and Store Leadership Team to develop experiential strategies that increase traffic, conversion, service bookings, and average transaction value.
- Drive weekly counter animation plans across Beauty, Fragrance, Wellness, Services, and Client experience areas.
- Create engaging customer moments that encourage product discovery, consultation bookings, and multi-category shopping.
- Support CRM initiatives and clienteling activities through event experiences and perso

📌 Visual Merchandising (Mount Royal)
🏢 Rennaï
📍 Mount Royal