Senior Business Operations and Risk Analyst

Job Description

Partners Community Health (PCH) is a new not-for-profit organization, focused on bringing healthcare services together around the needs of people living in Mississauga and West Toronto. PCH currently operates two new state-of the-art LTC homes and community hub in West Mississauga. The new homes have a combined 632-beds and be part of PCH’s larger strategy that introduce innovative and inclusive programs and services and new models of care delivery. PCH is committed to building partnerships and connections that put people first, as well as a learning and leading healthcare community that provides best in class service across the aging continuum.

Position Summary

The Senior Business Operations and Risk Analyst plays a pivotal role in enabling efficient business operations while safeguarding organizational integrity. This role is responsible for proactively identifying, assessing, and mitigating risks across operational areas while providing operational support to various business functions.

The Analyst prepares data analysis dashboards, monitors key operational trends, and develops reports and presentation materials to support committees and inform strategic decision-making by the Senior Leadership Team. This role also contributes to business planning and revenue generation strategies that support long-term growth and organizational sustainability.

Key Responsibilities

Risk Management and Analysis

- Evaluate operational and strategic risks across departments and programs to identify potential threats and opportunities.
- Assess potential impacts and develop mitigation strategies and contingency plans to reduce exposure and enhance preparedness.




- Analyze data to identify emerging trends, vulnerabilities, and performance indicators that inform risk posture and operational priorities.
- Prepare dashboards, reports, executive summaries, and presentations to provide actionable insights to senior leadership.
- Collaborate with stakeholders to maintain accurate and current risk registers aligned with organizational objectives.
- Support the development and refinement of risk management and operational frameworks, policies, and procedures.
- Provide recommendations to improve organizational resilience, regulatory compliance, and operational effectiveness.

Contract Management

- Oversee the full contract lifecycle, including drafting, reviewing, negotiating, executing, and archiving agreements.
- Collaborate with Legal, Procurement, Finance, and other departments to ensure contracts meet organizational standards.
- Maintain organized records of contracts, amendments, and related documentation.
- Monitor contract performance using key indicators and ensure alignment with business plans and budgets.
- Identify contractual risks and obligations and develop appropriate mitigation strategies.
- Support new initiatives by defining scope, developing business cases, and conducting feasibility and cost-benefit analyses.




- Develop and maintain contract databases and decision-support tools.
- Ensure compliance with applicable privacy laws and Long-Term Care regulations.
- Prepare purchase orders and procurement documents, including RFPs, in accordance with procurement policies.
- Provide regular contract-related reporting and updates to the Senior Leadership Team.

Renewals and Amendments

- Track contract expiration dates and coordinate renewal and amendment processes.
- Work with relevant stakeholders to negotiate and finalize contract modifications.
- Collaborate with Procurement and Finance to ensure contractual obligations are met and issues are addressed promptly.

Privacy Management

- Stay current with privacy laws and regulations, including HIPAA, and ensure organizational policies align with Long-Term Care privacy requirements.
- Collaborate with Legal and Compliance teams to address privacy concerns specific to Long-Term Care.
- Conduct Privacy Impact Assessments (PIAs) for new projects, systems, and processes, with particular consideration for resident care.
- Work with project teams to integrate appropriate privacy measures that support resident care objectives.

Risk Identification and Reporting

- Conduct comprehensive risk assessments to identify hazards, vulnerabilities, and exposures within the Long-Term Care setting.
- Evaluate the likelihood and potential impact of identified risks on residents, staff, property, and operations.
- Track, monitor, and report on action plans resulting from risk and control reviews using Enterprise Risk Management (ERM) tools.
- Coordinate with departments to ensure timely and accurate ri

📌 Senior Business Operations and Risk Analyst (Mississauga)
🏢 Partners Community Health
📍 Mississauga