Job Posting: Bilingual (French/English) Logistics Dispatcher

Where YOU work makes a difference.

Life is precious and every moment matters. Dynacare is helping Canadians achieve a healthy future with care and wellness solutions that are convenient, understandable, and accessible. When you join our team, every day is an opportunity to get better and be inspired. It’s an environment where you can grow your career in any direction you choose. We’re evolving our technology and optimizing our processes, so you can do your best work, make a meaningful impact, and thrive.

Are YOU our next Logistics Dispatcher?

As a Logistics Dispatcher you are responsible for the real-time dispatching, execution, and monitoring of transportation logistics across multiple regions within a centralized dispatch model. Acting as a critical control point within operations, this role ensures the timely and efficient movement of time-sensitive medical specimens while maintaining high service standards and regulatory compliance.

Operating in a fast-paced, high-volume workplace, the Dispatcher is accountable for dynamically managing routes, prioritizing STAT and scheduled requests, and proactively mitigating service risks that may impact client commitments or laboratory operations. The role requires strong decision-making, continuous situational awareness, and the ability to adapt quickly to changing operational demands.

This position plays a key role in supporting service excellence by monitoring on-time performance, optimizing route execution in real time, and serving as the primary point of contact for drivers and internal stakeholders across a multi-region and evolving national logistics network.

Status:



1-year full-time contract Benefits eligible (37.5 hours)

Vacancy type: Existing

Discipline: Logistics

Shift: This role is responsible for covering all shifts (Days, Afternoons, Evenings) in dispatch when team members are off.

Work Style: On-site-Brampton or Ottawa

Internal Posting Deadline: August 29, 2026, at 5 PM EST

Why Dynacare is an amazing place for YOU:

- Join an award-winning "Top Employer" with meaningful and impactful career opportunities
- Access to a health and wellness benefits program that supports you and your loved ones
- Grow and thrive with a dynamic, successful company through internal mobility opportunities
- Invest in your future through RRSP match benefits and an employee stock purchase program
- Experience a collaborative, diverse workforce that prioritizes dignity and respect for all

How YOU will make a difference:

Real-Time Dispatch & Route Coordination

- Monitor the logging in and out of drivers in real time, ensuring efficient execution of daily operations across multiple regions and escape concerns
- Monitor active routes continuously, identifying risks to on-time performance and taking immediate corrective action with guidance from the Regional Senior Logistics Coordinator(s).
- Dynamically reassign, resequence, and adjust routes to prevent missed pickups, delays,



or service disruptions
- Prioritize and manage STAT and time-sensitive requests to ensure delivery within defined service windows
- Balance competing priorities while maintaining service levels and operational flow

Service Performance & Operational Execution

- Proactively monitor and support on-time pickup and delivery performance, identifying and mitigating risks before service failures occur
- Maintain ongoing communication with drivers and Regional Senior Logistics Coordinators to ensure adherence to schedules, resolve issues, and provide operational guidance
- Assess and communicate realistic service expectations to internal teams and clients based on real-time conditions
- Support consistent service delivery across regions by applying standardized dispatch practices within a centralized model

Driver Coordination & Operational Support

- Serve as the primary point of contact for drivers, providing direction, support, and real-time updates throughout their shifts
- Communicate order changes, on-call order assignments, and critical updates clearly and effectively
- Monitor driver activity through GPS and dispatch systems to ensure route adherence and timely task completion
- Identify and elevate performance concerns, including non-compliance with processes or system usage

Client & Stakeholder Communication

- Receive, validate, and process client pick up requests, ensuring accuracy of all order details including timelines, service requirements, and instructions
- Communicate proactively with clients and internal stakeholders regarding service updates, delays, or constraints

📌 Bilingual Logistics Dispatcher (Brampton)
🏢 Dynacare
📍 Brampton