Apply By: Wednesday, October 21, :59 pm EDT

Ministry of Public and Business Service Delivery and Procurement

Division:

GovTechON - Justice Technology Services Cluster

City:

North Bay, Toronto

Position(s) language:

Job term:

3 Permanent

Job code:

17160 - Systems Officer 5

$1,628.82 - $2,104.14 Per week*
*Indicates the salary listed as per the OPSEU Collective Agreement.

Lead the Future of IT Solutions

Are you passionate about using technology to solve complex business challenges and improve public services? Join the Justice Technology Services Cluster, where you'll lead the analysis, design, testing, implementation, and support of technology solutions that help deliver critical justice and correctional services across Ontario. Working closely with clients, project teams, and technical specialists, you'll translate business needs into effective technology solutions, provide expert systems analysis and consulting services, and lead testing and quality assurance activities throughout the project lifecycle. This is a unique opportunity to influence enterprise-scale technology initiatives from concept to implementation, support modernization efforts that impact thousands of users across the province, and help ensure solutions are secure, reliable, accessible, and aligned with business objectives.

About Us:

We are a high-performing and collaborative team that delivers technology solutions supporting critical justice and correctional services across Ontario. Our work spans systems analysis, business analysis, testing leadership, technical consulting, stakeholder engagement, and project delivery, offering opportunities to contribute to complex,



enterprise-scale initiatives from concept through implementation. Team members work closely with business partners, developers, testers, project managers, operations staff, and ministry stakeholders to solve challenging technology problems and support modernization efforts that impact thousands of users across the province. We foster a strong culture of knowledge sharing, mentorship, innovation, and continuous learning, where individuals are encouraged to take initiative while supporting one another in delivering high-quality public services.

Leadership Approach:

Our leadership approach is collaborative, supportive, and people-focused. We believe in empowering staff, encouraging innovation, fostering psychological safety, and providing opportunities for qualified growth. Team members are trusted to bring forward ideas, challenge assumptions respectfully, and contribute to continuous improvement.

About the job

As a Senior Systems Analyst & Test Lead, you will:

- lead the end-to-end delivery of IT solutions by coordinating project planning, systems analysis, design, development, testing, and implementation in alignment with business goals and Ministry IT strategies
- provide consulting and technical leadership in systems analysis, business process evaluation, and solution design across multi-platform environments




- oversee and execute comprehensive testing strategies, including unit, system, user acceptance, performance, and accessibility testing, ensuring quality and compliance throughout
- guide and mentor technical teams, manage vendor relationships, and contribute to the development of technical standards, procedures, and service level agreements
- deliver advanced client support and change management services, including Tier 3 incident resolution, training, and communication of technical risks and solutions
- participate in cross-functional committees and working groups, contributing to strategic planning, innovation, and continuous improvement in IT service delivery

Systems Analysis and Design Knowledge

- a thorough understanding of systems design principles, development methodologies, and lifecycle management
- proficiency in analyzing client business needs and translating them into technical requirements and system specifications
- familiarity with multi-platform environments, including operating systems, networks, databases, and application software
- knowledge of programming concepts, data modeling, and information architecture

Technical Knowledge

- the ability to learn and understand Ministry of the Solicitor General (SOLGEN) Corrections services and their impact on public safety
- the ability to learn and understand SOLGEN Corrections applications and integrations, including Offender Tracking Information System (OTIS), Youth Offender Tracking Information System (YOTIS), Incident Report Management System (IRM) and Integrated Scheduling for Justice Video Network (JVN)

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