RQ08879 - Software Developer - CRM - Senior

About the job RQ08879 - Software Developer - CRM - Senior

Description

Responsibilities

- Conducts support, maintenance, prototyping and configuration of a complex Oracle Siebel Solution
- Hands-on configuration and troubleshooting of issues of Siebel implementation and its integration with subsidiary systems such as PEP, ONE-KEY, ERDMS, Oracle Service Cloud, GIS (ArcGIS) in Development and Production environments
- Development and configuration of integration of Siebel with other ministry applications using web services or other mechanisms
- Conduct root cause analysis to troubleshoot and resolve defects/incidents resolve issues
- Documenting processes and technical designs and updating build books
- Provide accurate estimates for proposed features/enhancements and review the estimates from other team members for completeness and accuracy
- Engaging with LRC and program staff to develop techniques to expedite implementation; works closely with Project Manager and lead architect and participate in the planning and design process
- Design and develop prototypes and proof of concepts
- Document build books, working with LRC staff on actual implementation document performance measures of the new environments
- Knowledge and experience to evaluate fit/gap analysis between high-level requirements and Oracle Siebel Public Sector capabilities
- Research Oracle tools and techniques to inform / recommend improved design, functionality and/or performance
- Develop unit testing scripts to confirm successful installation/configuration
- Developing prototype integration framework to ensure the successful implementation using Open UI scripting, EAI,



EIM, ETL web services and REST service
- Develop build books, working with LRC staff on actual implementation; documenting performance measures of new environments
- Plan and develop data migration and/or integration (ETL or web services) from other ministry solutions to the Siebel solution
- Ensure compliance with I⁢ and Communication standards and directives, (e.g. AODA, digital design principles and web style guides)
- Ensure designs are re-sizable / scalable for multiple screen platforms
- Recommend development and support technologies that provide more productive code management
- Develop testing scripts to ensure integrity during change
- Define diagnostic methods to help incident management
- Engage with LRC staff to troubleshoot problems in DR/RR migration and LOV migration

Knowledge Transfer Requirements

- Knowledge transfer is expected to occur throughout the duration of the assignment through regular meetings, touchpoints, and working sessions with LRC staff
- All design, development, artefacts, and source code, including all relevant and complete documents must be transferred to the ministry in the designated repositories provided




- Dedicated knowledge transfer sessions will be scheduled to ensure completeness of knowledge transfer and all documentation is shared, and allow LRC staff to ask clarification and/or follow up questions

SkillsExperience and Skill Set Requirements

Software Development Experience - 40%

- 10+ years experience (including recent experience) solutioning and hands‑on configuring complex Siebel Public Sector solutions including the use of integration with Siebel e-Services, Siebel Remote, Siebel EAI, EIM, SMARTScript, Web Services and Siebel BI Publisher
- 10+ years experience integrating with Single Sign On solutions like OID, ONe-Key, GO-PKI, and Public Secure
- 5+ years of hands on experience in developing Web Services using SOAP
- 5+ hands on experience customizing Siebel Open UI and PM/PR scripting
- 5+ years hands‑on developments experience with Siebel Smart Scripts and Task based UI
- 4+ years hands on experience with Jscript bootstrap framework
- 10+ years setting up and developing solutions with multi‑organization data structures and data visibility
- 10+ years experience configuring picklist and list‑of‑value (LOV) for multiple organizations and multiple languages
- 2+ years experience configuring in Siebel IP 20.x

Technical Skills - 25%

- 10+ years of demonstrated and hands on experience with Siebel Public Sector 8.x
- 10+ years demonstrated and hands experience with Siebel EAI, Web Service, Data transformation and integration
- 10+ years with Siebel data modelling and EIM
- 5+ years of hands on experience with Siebel OpenUI and PM/PR scripting
- 5+ years demonstrated and hands experience with the planning of ETL migrations of data from legacy solutions to

📌 Software Developer - CRM - Senior (Toronto)
🏢 Rubicon Path
📍 Toronto