Why Join BMO Global Asset ManagementThis role offers real accountability and influence over how digital operates across GAM. You will shape execution, lead teams, improve delivery outcomes, and help ensure digital work delivers value - not just activity.
Location: Toronto, ONLine of Business: Global Asset ManagementEmployment Type: Full Time
About the RoleThis unique role owns how digital work gets done across BMO Global Asset Management. It is a digital first leadership role accountable for day-to-day execution, workflow ownership, and delivery outcomes across GAM’s digital ecosystem. The role ensures digital initiatives move from intake to execution to publication efficiently, consistently, and compliantly. It is not a Product Owner or Business Analyst role.
What You’ll Be Accountable ForDigital Operations & Workflow Ownership
Own the end-to-end digital operating model across GAM, including intake, prioritization, workflow, approvals, publishing, and post‑delivery follow‑through.
Have key understanding of digital infrastructure and how work flows across CMS, MarTech stacks, data analytics platforms, vendors, and internal teams.
Establish and enforce clear ways of working, service levels, and delivery governance.
Ensure digital work is delivered with speed, quality, and regulatory confidence.
People Leadership
Lead, hire, coach, and performance‑manage a team of digital operations specialists and publishers.
Provide transparent direction, prioritization, and escalation support to enable strong execution.
Build team capability through role clarity, skills development, and hiring support.
Foster a culture of accountability, ownership, and continuous improvement.
Day to Day Digital Delivery & Troubleshooting
Oversee day‑to‑day digital operations,



including publishing, campaign execution, updates, and issue resolution.
Serve as the escalation point for delivery risks, workflow breakdowns, and operational issues.
Diagnose problems quickly, make trade‑offs, and keep work moving.
Partner with Technology, Product, Business, communications and engagement team, and Compliance to resolve issues pragmatically.
Change Management & Operational Improvement
Drive adoption of new workflows, tools, and operating practices.
Identify inefficiencies, risk, and friction – and fix them.
Translate digital strategy into repeatable, scalable execution.
Lead operational change and ensure improvements stick.
Vendors & Cross Functional Delivery
Own operational relationships with digital vendors and agencies.
Set expectations, manage performance, and resolve vendor issues.
Partner closely with Product, Marketing, Technology, Analytics, and Compliance to support execution.
Communicate delivery performance, risks, and improvement plans to stakeholders.
Platforms, Data & Governance (Supporting Accountability)
Ensure digital workflows are supported by reliable CMS, MarTech, and analytics inputs.
Embed governance, compliance, and documentation standards into operational processes.
Partner with platform and analytics teams (this role is not a platform owner).
Define KPIs, manage dashboards,



and analyze data to report on campaign performance and operational efficiency.
Qualifications & Experience
8+ years of experience in digital operations, digital delivery, or digital execution leadership.
3+ years of direct people management with accountability for outcomes.
Experience owning or evolving a digital operating model or delivery framework.
Experience working in asset management, wealth, banking, or regulated financial services.
Hands‑on experience with CMS platforms, digital workflow tools (Workfront preferred), and vendor‑led delivery and service models.
Strong cross‑functional leadership and stakeholder management skills.
This Role Is Not a Fit If You Are Primarily a
Business Analyst focused on requirements gathering.
Product Owner managing backlogs and user stories.
Platform architect or technical specialist without people leadership.
Individual contributor without experience leading teams.
Salaire$94,600.00 – $176,000.00
Type de rémunération : Salaire
Ce qui précède représente la fourchette et le type de rémunération de BMO Groupe financier. Les salaires varieront en fonction de facteurs comme l’emplacement, les compétences, l’expérience, les études et les qualifications pour le poste et pourront inclure une structure de commissions. Les salaires pour les postes à temps partiel seront calculés au prorata du nombre d’heures travaillées régulièrement. Pour les rôles à commission, le salaire susmentionné représente la cible de BMO Groupe financier pour la première année au poste.
La rémunération totale offerte par BMO variera selon le type de rémunération associé au poste et peut comprendre des primes de rendement

📌 Director, Digital Execution (Toronto)
🏢 BMO Global Asset Management
📍 Toronto