Johnson Service Group (JSG) is currently looking for a Senior Analyst or Analyst, Grid & Market Applications with experience in electrical system operations, software lifecycle management, quality assurance, business processes, and real-time grid and market applications . This is a permanent opportunity with an electric utility client in Calgary, Alberta .

Reporting to the Manager, Business Applications & Planning, we are seeking an enthusiastic, reliable, and professional individual to join the team as an Analyst on our Grid & Market Applications team. You will contribute to the real-time operation of Alberta's wholesale energy market while supporting the transformation of Alberta's electrical industry. This full-time opportunity offers a competitive salary. We also have paid vacation and flex time, health and dental benefits, mental health support, a defined contribution pension plan, and learning and development opportunities as part of your overall compensation package.

You Will Enjoy Working With Us

- You flourish in a hybrid work environment, where the team is in the office on Tuesdays, Wednesdays, and Thursdays. Mondays and Fridays are flexible for where you work best.
- You thrive in a fast-paced, challenging, and dynamic workplace and are looking for an opportunity to embark on transformative industry change.
- You enjoy working in a team of bright professionals, and work and learn in a diverse atmosphere - our team and colleagues have varied backgrounds, experiences, and perspectives.
- You embrace change and pivot and adapt with ease.
- You have a curious mind and appreciate opportunities to broaden your skill set.




- Your superior time management and prioritization skills show your strong commitment to meeting deadlines and providing sound judgement calls.
- You have a strong business acumen, combined with the ability to work with internal and external collaborators and partners in a professional and constructive manner.
- You are comfortable within a very collaborative and open culture.
- You are passionate about delivering quality service to Albertans.
- You have a service-oriented mindset with a focus on meeting the needs of users.

Accountabilities Include But Are Not Limited To

- Develop a thorough understanding of the design and regulatory structure of Alberta's restructured energy market (REM) and the tools and processes used to operate the market in real time.
- Work with internal and external stakeholders to determine best in class solutions.
- Build strong relationships with system controllers and real-time managers to advocate appropriately for their needs when implementing and managing solutions.
- Act as subject matter expert in software and process solutions relating to real-time grid and market operations.
- Maintain and enhance software and process solutions by participating in product enhancement initiatives.
- Conduct user acceptance testing of market software solutions in the production environment.




- Participate in the resolution of real-time incidents involving the MMS and other market solutions and processes, including root-cause analysis and the development of viable solutions to mitigate or remove identified deficiencies.
- Engage outside regular business hours when necessary to mitigate emergency situations.

What You'll Bring To Us

- Commitment to share information and insights to build collective team understanding and continuity.
- Drive to proactively engage and support peers to foster alignment and collaboration in the development of MMS.
- Diploma in Electrical Engineering Technology or equivalent. Equivalent experience will be considered.
- Completion of additional certification(s) (e.g. C.E.T., R.E.T., P. Tech, P. Eng.) is preferred.
- A minimum of 5 years' experience in electrical system operations.
- A minimum of 5 years' experience in software lifecycle management and quality assurance, including staged delivery methodologies leveraging pre-production environments.
- A minimum of 5 years' experience with analyzing and implementing business processes.
- Experience with integrated requirements/test/traceability systems such as Azure DevOps.
- Experience working with regulatory requirements, including the translation of regulations into practical solutions and the auditing of solutions for compliance to regulating statutes.
- Strong communication skills with the ability to tailor messages to diverse audiences including technical experts and business process leaders.
- Strong documentation skills supporting a clear and concise communication style.
- A systematic and detail-oriented mindset that doesn't lose sight of the big

📌 Senior Analyst or Analyst, Grid (Calgary)
🏢 JSG (Johnson Service Group
📍 Calgary