Elevate customer service experiences as a Bilingual Resource Officer III with TD in Laval, Quebec. This hybrid role requires financial expertise and proficiency in both French and English to assist clients effectively.
As a Bilingual Resource Officer III at TD, you will be a critical support for representatives, resolving issues for clients and partners while ensuring a high-quality service. You will provide informed counsel based on clients' financial circumstances, proactively identifying cross-selling opportunities. Solid communication and analytical skills are essential to thrive in this full-time position.
Key Responsibilities:
• Deliver courteous and efficient customer service
• Resolve and escalate client issues as necessary




• Maintain strong relationships with clients and partners
• Provide proactive financial advice and insights
• Monitor daily operational workflows and priorities
Requirements:
• Bachelor’s degree required
• Minimum three years of relevant experience
• Bilingual in English and French
• Must have PQAP license
• In-depth knowledge of banking products and services
Support TD by utilizing your bilingual skills and financial knowledge to enhance customer relations in Laval.

📌 Bilingual Resource Officer at TD (Laval)
🏢 TD Bank Group
📍 Laval