22 Oct
|
Moomoo Canada
|
Toronto
22 Oct
Moomoo Canada
Toronto
Moomoo Canada Financial Inc. (MFC) is a subsidiary of FUTU Holdings Inc. (NASDAQ: FUTU), a global leader in online brokerage and wealth management solutions. Moomoo is one of the most trusted and cutting-edge retail trading platforms, serving over 24 million active users worldwide. We offer an advanced, user-friendly trading platform for do-it-yourself traders, empowering them to take control of their financial futures.
Having launched in Canada just over a year ago, MFC has experienced significant growth and success. Based in Toronto, with convenient access to the city's Line 1 TTC subway, our new office boasts bright, open spaces and spectacular views of the city. As we continue to scale, we are seeking to expand our team with a dynamic, growth-mindset Investment Representative.
At Moomoo Financial Canada Inc., we're not just building a brokerage — we're redefining how Canadians invest. As part of a global fintech leader, we equip investors with cutting-edge technology, market intelligence, and client experience that stands apart. Whether you're new to investing or a seasoned trader, Moomoo offers the tools to trade smarter and grow faster.
The Opportunity
We're looking for an Investment Representative to join our growing Canadian team. This role is pivotal — you'll support our retail, active trader, and high-net-worth clients through trade support, proactive retention, and expert service delivery. If you thrive in a fast-paced environment, understand the markets, and have a passion for client success — this is your moment.
This role reports directly to the Vice President, Customer Success.
What You'll Be Doing
- Drive Client Success: Provide frontline support for client trades, account inquiries,
and platform navigation across multiple asset classes
- Client Retention & Relationship Building: Identify clients at risk of attrition and engage with strategic retention efforts to re‑ignite their experience with Moomoo
- Resolve with Impact: Tackle client complaints with a solution-oriented mindset while ensuring compliance with CIRO standards
- Collaborate Across Teams: Partner with Compliance, Risk, and Product teams to elevate client experience while adhering to regulatory requirements
- Market Expertise: Stay informed on market developments to provide clients with relevant insights and context for their trading decisions
- Communication Excellence: Use tools like Feishu, BBM, and Excel to document, analyze, and communicate effectively across teams
- Be Adaptable: Thrive in a dynamic, high-growth environment where every day brings new challenges and opportunities
About Moomoo Canada Financial Inc. (MFC)
Moomoo Canada Financial Inc. (MFC) is a subsidiary of FUTU Holdings Inc. (NASDAQ: FUTU), a global leader in online brokerage and wealth management solutions. Moomoo is one of the most trusted and cutting-edge retail trading platforms, serving over 24 million active users worldwide. We offer an advanced, user-friendly trading platform for do-it-yourself traders,
empowering them to take control of their financial futures.
Having launched in Canada just over a year ago, MFC has experienced significant growth and success. Based in Toronto, with convenient access to the city's Line 1 TTC subway, our new office boasts bright, open spaces and spectacular views of the city. As we continue to scale, we are seeking to expand our team with a dynamic, growth-mindset Investment Representative.
At Moomoo Financial Canada Inc., we're not just building a brokerage — we're redefining how Canadians invest. As part of a global fintech leader, we equip investors with cutting-edge technology, market intelligence, and client experience that stands apart. Whether you're new to investing or a seasoned trader, Moomoo offers the tools to trade smarter and grow faster.
The Opportunity
We're looking for an Investment Representative to join our growing Canadian team. This role is pivotal — you'll support our retail, active trader, and high-net-worth clients through trade support, proactive retention, and expert service delivery. If you thrive in a fast-paced environment, understand the markets, and have a passion for client success — this is your moment.
This role reports directly to the Vice President, Customer Success.
What You'll Be Doing
- Drive Client Success: Provide frontline support for client trades, account inquiries, and platform navigation across multiple asset classes
- Client Retention & Relationship Building: Identify clients at risk of attrition and engage with strategic retention efforts to re‑ignite their experience with Moomoo
- Resolve with Impact: Tackle client complaints with a soluti
📌 Investment Representative (Toronto)
🏢 Moomoo Canada
📍 Toronto