Inuuqatigiit Centre for Inuit Children, Youth & Families is a multi service non-profit organization serving Inuit children, youth, and their families, dedicated to providing cultural, educational, and support services in a caring, respectful, and team-oriented environment that foster strong and proud Inuit children and families.

Position #

Position Title Family Support Worker

Posting Date September 9, 2025

Start Date ASAP

Hours Monday-Friday

Position Status Full-time, determinate to March 31, 2026

Salary Range Inuuqatigiit Centre offers a competitive wage and benefits.

POSITION SUMMARY

Under the supervision of the Manager of Family Well-Being, the Family Support Worker plans and delivers community based programming, engages and supports parents and families using a holistic and family-centred approach and ensures safe spaces for clients in compliance with the current wise practices, relevant legislation and Inuuqatigiit Centre policies and procedures.

KEY DUTIES AND RESPONSIBILITIES

- Plan and implement effective outreach strategies to existing and prospective parents through ongoing communications with community, agencies and parents e.g. bulletin board, monthly calendars, newsletters, flyers, call-arounds.
- Plan and deliver safe and culturally appropriate family/community events and activities on a regular basis based on needs and interests of families.
- Identify and report on concerns and issues related to parental engagement to Manager of FWB.
- Resolve issues that arise in delivery of parental engagement programming.
- Plan and purchase supplies for parent/community programs and activities including food.




- Prepare and present healthy snacks and meals for programming
- Provide transportation assistance to parents when necessary
- In collaboration with FWB Manager, engage community members to support program implementation and uptake
- Plan and deliver community-based programs and safe spaces based on the Inuuqatigiit Centre FWB model
- Provide individual support to clients who have experienced violence
- Provide crisis intervention to families and individuals as needed including after hours' support, home visits and emergency food cards as required
- Liaise with local CAS to advocate for culturally safe service for parents
- Plan and deliver community-based programs and safe spaces based on the Inuuqatigiit Centre FWB model
- Provide individual support to clients who have experienced violence
- Provide crisis intervention to families and individuals as needed including after hours' support, home visits and emergency food cards as required
- Liaise with local CAS to advocate for culturally safe service for parents
- Liaise with service providers to ensure appropriate referrals, system navigation and advocacy
- Provide system navigation to clients
- Actively participate in case management meetings and required follow up
- Engage clients in safety planning as needed




- Regularly participate in supervision meetings with the FWB Manager
- Participate in CASO Circle of Care process when requested by parent
- Support the facilitation of gender-based peer support groups e.g. men's group, women's circle
- Facilitate drop-in and other programs for families
- Provide after-hours crisis support with approval from Manager
- Support the facilitation of support group for adoptive/foster families
- Participate in monthly case management meetings with CASO
- Provide responsive and inclusive support services to parents and families including appointment accompaniment, home visits, referrals, crisis intervention, supportive counselling and assistance with CAS processes and protocols
- Refer parents/families to appropriate services as required and document the results of these referrals
- Seek out opportunities for peer or other support as appropriate in preventing and coping with the effects of vicarious trauma

ACCOUNTABILITY

- Accountable for the safety and security of participants in family/community/parent activities
- Accountable to support parents and families of participants as required

ENVIRONMENTAL FACTORS

- Meet all deadlines e.g. annual reports, funder reports, newsletters, calendars, etc.
- Demonstrate stress resistance and stamina in supporting high need parents and families and addressing multiple demands
- Multi-tasking associated with delivering services
- Physical ability to access three story building
- Work regular and consistent weekly hours of work
- Work evenings and weekends to provide after hours crisis suppor

📌 Family Support Worker (Ottawa)
🏢 Inuuqatigiit Centre
📍 Ottawa