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Job Details: Skilled Services Consultant

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Vacancy Name Professional Services Consultant Vacancy No VN990 Function Syn - Delivery & Operations Work Location Isle of Man or Manchester Basis Permanent Full Time/Part Time Full time Employment Duration - Hours Per Week 37.50 Drivers Licence Required Yes Perks Competitive Salary and Benefits package will be provided to the successful candidate.

About the Role

The Professional Services Consultant delivers Microsoft cloud, infrastructure and platform projects for Synapse360 customers. The role is suited to an experienced Windows infrastructure engineer with practical capability across Azure, Microsoft 365, identity, networking and automation.

The postholder will take ownership of assigned technical work packages from discovery and planning through to implementation, documentation and handover. The role requires clear customer communication, disciplined delivery and the ability to work effectively with project, pre-sales, service desk, infrastructure and security teams.

Required Skills And Experience

- A minimum of 3 to 5 years of hands‑on experience in infrastructure engineering, technical project delivery or professional services, ideally within an MSP, systems integrator or multi‑customer environment.
- Robust Windows Server capability, including Active Directory, Group Policy, DNS, DHCP, file services, certificates and general server troubleshooting.
- Practical Azure administration and implementation experience, particularly Azure virtual machines, networking, storage, NSGs, VPN connectivity, identity integration and automation.
- Good working knowledge of Microsoft 365 services, including Exchange Online, Teams,



SharePoint, OneDrive, Intune, Conditional Access, Entra ID Join and Entra Connect scenarios.
- Ability to deliver customer projects from preparation through to implementation, validation, documentation and operational handover.
- Clear written and verbal communication skills, including the ability to explain technical information to both technical and non‑technical stakeholders.
- Good judgement, attention to detail and the confidence to work independently while escalating risks or seeking peer review when appropriate.

Ideal Candidate Characteristics

Important Attributes

- A minimum of 3 to 5 years of hands‑on experience in infrastructure engineering, technical project delivery or professional services, ideally within an MSP, systems integrator or multi‑customer environment.
- Strong Windows Server capability, including Active Directory, Group Policy, DNS, DHCP, file services, certificates and general server troubleshooting.
- Practical Azure administration and implementation experience, particularly Azure virtual machines, networking, storage, NSGs, VPN connectivity, identity integration and automation.
- Good working knowledge of Microsoft 365 services, including Exchange Online, Teams, SharePoint, OneDrive, Intune, Conditional Access, Entra ID Join and Entra Connect scenarios.




- Ability to deliver customer projects from preparation through to implementation, validation, documentation and operational handover.
- Clear written and verbal communication skills, including the ability to explain technical information to both technical and non‑technical stakeholders.
- Good judgement, attention to detail and the confidence to work independently while escalating risks or seeking peer review when appropriate.

Technical capability

Technology area Expected level / focus Windows Server Strong: installation, configuration, troubleshooting, roles and features, certificates, file services and RDS/IIS awareness.

Active Directory / Group Policy Strong: users, groups, OUs, GPO design and troubleshooting, domain controller awareness and replication/DNS dependencies.

DNS / DHCP / Core Network Services Strong: practical configuration and troubleshooting in customer environments.

Microsoft Azure IaaS Working to proficient: VMs, storage, virtual networks, NSGs, VPNs, backup integration, identity integration and general administration.

Microsoft Entra ID Working to proficient: users, groups, MFA, Conditional Access, identity sync, join and registration concepts.

Microsoft 365 Working to proficient: Exchange Online, Teams, SharePoint, OneDrive, licensing awareness and migration/support tasks.

Intune / Endpoint Management Working knowledge: enrolment, policies, compliance, configuration profiles and Autopilot awareness.

VMware vSphere / Hyper‑V Working knowledge: VM lifecycle, snapshots, basic troubleshooting and migration support.

Networking Working to proficient: TCP/IP, VLANs

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