## Responsable I, Soutien aux activités commercialesPostuler: Sur place: Toronto, Ontario: Temps plein: Publié hier: Date de fin : 5 octobre 2026 (Il reste 2 jours pour postuler): R\_ Lieu de travail :Toronto, Ontario, CanadaHoraire :37.5Secteur d’activité :Gestion des affaires, Stratégie et soutienDétails de la rémunération :$47,200
- $66,600 CADLa TD a à cœur d’offrir une rémunération juste et équitable à tous les collègues. Les occasions de croissance et le perfectionnement des compétences sont des caractéristiques essentielles de l’expérience collègue à la TD. Nos politiques et pratiques en matière de rémunération ont été conçues pour permettre aux collègues de progresser dans l’échelle salariale au fil du temps, à mesure qu’ils s’améliorent dans leurs fonctions. Le salaire de base offert peut varier en fonction des compétences et de l’expérience du candidat, de ses connaissances professionnelles, de son emplacement géographique et d’autres besoins particuliers du secteur et de l’entreprise. En tant que candidat, nous vous encourageons à poser des questions sur la rémunération et à avoir une conversation franche avec votre recruteur, qui pourra vous fournir des détails plus précis sur ce poste.

Description du poste
KEY ACCOUNTABILITIESCUSTOMER* Manage activities and all administrative functions for an assigned department, including making sure schedules and deadlines are met
* Develop and communicate changes in work standards and/or procedures
* Assist management with maintenance of department assets
* May recommend changes to policies and procedures to ensure more efficient processing of work and conformance with Company policies and regulatory requirements
* Provide assistance / training to junior staff as required




* Assist in monitoring the performance of operational units and suggest process improvement initiativesSHAREHOLDER* Prioritize and manage own workload to meet SLA requirements for service and productivity
* Understand and apply operating policies and procedures
* Follow internal and industry regulations and operating practices in completing and recording transactions for either the organization or clients
* Escalate non-standard or high-risk activities as necessary
* Ensure documentation that is prepared / completed is accurate and properly reflects business intentions and is consistent with relevant rules / regulations
* Complete investigations – report / escalate risk issues or process gaps identified
* Identify and recommend opportunities to enhance productivity, effectiveness and operational efficiency
* Ensure necessary due diligence to support the accuracy of all activities
* Be knowledgeable of and comply with Bank Code of ConductEMPLOYEE / TEAM* Participate fully as a member of the team, support a positive work setting that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest
* Support the team by continuously enhancing knowledge / expertise in own area and participate in knowledge transfer within the team and business unit
* Participate in personal performance management and development activities, including cross training within own team




* Keep others informed and up-to-date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities
* Contribute to a fair, positive and equitable environment that supports a diverse workforce
* Act as a brand ambassador for your business area/function and the bank, both internally and/or externallyBREADTH & DEPTH* Works autonomously within established procedures and/or is responsible for activities involving multiple steps, systems, and jurisdictions
* Requires advanced skills and expertise in a range of products and services, processes, procedures and systems in a set of focus areas, where transactions could be characterized by moderate risk
* Gathers and analyzes data to identify and solve problems, escalated as appropriate
* Uses judgement and understanding of process/policy risk when recommending exceptions outside general practices or guidelines
* May act as a team lead, coordinating the work of others and providing coaching to maintain service, process and product standards
* Generally interacts with internal customers / partners for functions performed and/or external customers
* May provide process / policy guidance to others (e.g. within team, internal partners)
* Focus of work spans from daily, weekly to monthly activities
* Requires full proficiency in a range of technical processes and procedures through job related training and considerable on the job experience to perform a range of work assignments
* Requires solid knowledge of the business unit / operational functions as well as regulatory issues/requirements for jurisdictions supported
* Generally reports to a Team ManagerEXPERIENCE & EDUCATION* High school diploma
* 3+ years of experience

À propos
de nousLa TD e

📌 Bus Operations Support Lead I (Toronto)
🏢 TD Bank Group
📍 Toronto