Redbridge, United Kingdom | Posted on 18/08/2026

At Civic Recruitment and Limited, we know that individuals are more than just fixed expenses; they are the cornerstone of every thriving organisation. That’s why we are passionate about transforming recruitment in the public and private sectors.

In the contemporary job market, organisations in both public and private sectors face significant workforce challenges. Public sector entities, such as local councils and central government departments, often struggle with lengthy recruitment processes, limited access to qualified candidates, and stringent budgetary and regulatory constraints. Private sector businesses, on the other hand, encounter high turnover rates, difficulties managing a mix of permanent and temporary staff, and challenges in sourcing specialised talent for niche industries. These sector-specific obstacles, coupled with the universal complexities of payroll management, create a pressing need for efficient workforce solutions.

Civic Recruitment Limited addresses these challenges with creative recruitment and payroll solutions tailored for diverse organisational needs. Recognising the critical hurdles organisations face, the company leverages its expertise to streamline processes, reduce recruitment times, and alleviate administrative burdens. With an extensive database of over 1 million pre-screened candidates, Civic Recruitment Limited is well-positioned to cater to the specific needs of both public and private sectors.

Job Description

3 Month Contract With A local Authority

Job Purpose

To assess and manage applications to the Housing Register, ensuring that households are accurately assessed, appropriately prioritised and provided with comprehensive housing advice.



The postholder will determine eligibility, effective dates, levels of preference and relevant housing needs, while supporting applicants to access suitable accommodation and alternative housing options.

The role will contribute to effective housing allocations, homelessness prevention and sustainable housing outcomes for vulnerable customers, ensuring decisions and advice comply with relevant legislation, statutory guidance, the Council’s Housing Allocations Scheme and associated policies.

Key Responsibilities

- Assess applications and re-registrations to the Housing Register, determining eligibility, qualification, effective dates, preference and special circumstances.
- Assess medical and welfare needs and determine appropriate priority in accordance with the Housing Allocations Scheme.
- Activate qualifying applications and provide clear written notification of decisions, including advice on review or alternative options where appropriate.
- Provide comprehensive, personalised housing advice covering social housing, private rented accommodation, mobility schemes and other available housing options.
- Coordinate the advertising and allocation of vacant Council and Registered Provider properties through Choice Based Lettings.




- Prepare and analyse shortlists and undertake direct matching in accordance with the Housing Allocations Scheme and designated priority groups.
- Verify applicants’ circumstances before allocation, including eligibility, financial circumstances, local connection, household needs and suitability to be a tenant.
- Conduct applicant interviews, home visits, desktop checks and other verification activity as required.
- Select and nominate suitable applicants for available properties and arrange viewings for matched cases.
- Undertake specialist matching for vulnerable applicants, including those with medical needs, requirements for adapted accommodation, hospital discharge cases, management transfers, under-occupation moves and sheltered accommodation.
- Work with Occupational Therapy and other specialist teams to identify suitable adapted or accessible properties.
- Allocate temporary accommodation and private rented sector accommodation for homelessness prevention and discharge of duty, ensuring placements comply with suitability assessments and relevant policies.
- Complete temporary accommodation, prevention and PRSO letting processes, including interviews, advice, documentation and system updates.
- Manage refusal processes where applicants decline accommodation offers, working with Team Leaders and Suitability Officers where this may affect the discharge of homelessness duties.
- Identify customers’ support needs and make appropriate referrals to tenancy sustainment, floating support, resettlement, prevention and specialist services.
- Provide advice on relevant housing policies, including the Housing Allocations Scheme, Decant Policy, Temporary Accommodation Placement Policy, Tenancy Strategy and Homelessness Strategy.
- Ensure c

📌 Housing Register Officer (Redbridge)
🏢 Civic Recruitment
📍 Redbridge