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Description

We are seeking a Product Owner to support seamless product development, manage client User Acceptance Testing (UAT) cycles, and ensure clear communication between business and technical teams. This highly collaborative role bridges business requirements and technical execution, helping ensure that our SaaS platform delivers reliable, high‑performing, and user‑friendly solutions to clients. The successful candidate will be responsible for documenting requirements, writing user stories, coordinating client testing activities, and facilitating smooth delivery of product enhancements. The ideal candidate will be technically proficient, detail‑oriented, and skilled at managing cross‑team collaboration in a fast‑paced environment.

Department & Location

Department: Product
Location: Montreal

Key Responsibilities

- Generate, prioritize, and elaborate use‑cases and user stories from all functional stakeholders to deliver complete, high‑value products.
- Develop, maintain, and communicate sprint backlogs in alignment with strategic and financial goals.
- Collaborate with stakeholders, including financial institutions, government officials, and internal teams, to define product requirements.
- Translate product vision into well‑defined epics, user stories, and acceptance criteria for the development team.
- Prioritize and manage the product backlog to ensure timely, on‑budget, and quality feature delivery.
- Draft Statements of Work (SOWs) and convert approved items into actionable user stories and JIRA tickets.




- Provide guidance to the development team and collaborate on decisions regarding product functionality.
- Define and analyze product metrics to measure performance and inform data‑driven decisions.
- Collaborate with UX/UI designers to create intuitive, client‑focused interfaces.
- Act as a subject‑matter expert on financial service workflows, regulations, and industry best practices.
- Monitor competitor products and industry developments to identify improvement opportunities.
- Drive continuous product improvement based on user feedback and market trends.

User Acceptance Testing & Client Support

- Lead client‑facing UAT activities, including scheduling sessions, facilitating walkthroughs, and fielding client questions.
- Support external stakeholders throughout the UAT phase, ensuring timely issue resolution and smooth adoption of new releases.
- Manage change requests, validate bugs, and translate client feedback into clear, actionable requirements for the development team.
- Provide UAT documentation, walkthroughs, and best‑practice guidance for client testing teams.

Stakeholder Collaboration & Process Improvement

- Serve as a bridge between external clients, development, and QA teams to streamline the product lifecycle.
- Implement best practices to continuously improve product quality, team efficiency,



and client satisfaction.

Skills, Knowledge and Expertise

- Fluent in English and French (spoken and written), with the ability to communicate effectively with both internal teams and external clients.
- Bachelor's degree in computer science, business, or related field (or equivalent experience).
- Advanced proficiency in JIRA, including best practices for ticket management, sprint planning, and release tracking.
- Proven experience as a Product Owner, Business Analyst, or similar role in SaaS/financial services.
- Solid knowledge of QA methodologies and UAT processes, and change management best practices.
- Experience managing cross‑functional teams and collaborating with external stakeholders.
- Excellent analytical, communication, and problem‑solving skills.
- Familiarity with Agile/Scrum methodologies and product management tools.
- Subject‑matter expertise in financial services, workflows, or regulatory environments is preferred.

Benefits

At Dye & Durham we strive to be visionaries We offer competitive salaries and a host of benefits, including healthcare, pension, company discounts, wellness programs, and paid days off to move house or volunteer for your favourite charity.

Please note, if this role is based in South Africa, all applicants must have the legal right to live and work in South Africa. Proof will be required during the recruitment process.

Do you share our DNA?

- We ask how tomorrow can be better than today.
- We are passionate about solving our customer's challenges.
- Our ideas break boundaries.
- We value different perspec

📌 Product Owner (Montreal)
🏢 Dye & Durham
📍 Montreal