About the job Director, Integrated Primary Care

ABOUT SOUTH RIVERDALE COMMUNITY HEALTH CENTRE

South Riverdale Community Health Centre (SRCHC) is a non-profit, multi-service organization that provides primary healthcare, social and community outreach services with an emphasis on health promotion and disease prevention primarily to people of East Toronto. Our mission is to improve the lives of people who face barriers to physical, mental, spiritual and social well-being. We do so by meaningfully engaging our clients and communities, ensuring equitable access to primary health care and delivering quality care through a range of evidence informed programs, services and approaches.

WHY JOIN SOUTH RIVERDALE CHC

SRCHC is recognized as a leader in community-based health care, with a long-standing commitment to innovation, partnership, and equity-driven practice. The Centre delivers a broad range of integrated services, including primary health care, health promotion, harm reduction, environmental health, community food programs, and population-based initiatives that respond to the needs of marginalized and equity-deserving communities.

This role offers a meaningful leadership opportunity within an evolving community-based health system. As Director, Integrated Primary Care, you will contribute to shaping the future of team-based primary care, working closely with interdisciplinary teams and partners across two Ontario Health Teams (OHTs). You will join an organization known for its collaborative culture, community-rooted practice, and commitment to continuous learning and improvement, while contributing to ongoing growth and primary care expansion initiatives.

ABOUT THE ROLE

Reporting to the Chief Executive Officer, the Director,



Integrated Primary Care is a strategic, inspiring, and collaborative leader responsible for the overall delivery, quality, and performance of SRCHCs integrated primary care services. This position places strong emphasis on program and service delivery, including strengthening existing programs, supporting the development of recent and responsive models of care, and ensuring services are delivered effectively, equitably, and in alignment with organizational and system priorities.

Working collaboratively with senior leaders, clinical teams, and system partners, the Director leads complex, interdisciplinary teams and fosters a culture of accountability, learning, and service excellence. The role requires a thoughtful, relational leader who combines strong operational judgment with the ability to lead change, apply quality improvement approaches, and hold teams accountable for service excellence and outcomes, while maintaining a deep commitment to health equity, team-based practice, and partnership-driven care.

KEY RESPONSIBILITIES

Service and Program Management

- Lead the delivery, performance, and continuous improvement of integrated primary care programs in alignment with SRCHCs strategic and operational plans.
- Strengthen existing programs and services and support the development of new and responsive models of care.




- Ensure services reflect best practices, equity-informed approaches, and effective use of operational resources.
- Lead quality improvement and service performance monitoring to achieve program targets and outcomes.
- Oversee program monitoring, evaluation, and reporting to ensure accountability to organizational, system and funder requirements.
- Ensure primary care services meet applicable clinical practice standards, accreditation requirements, and organizational policies.
- Support the development and implementation of program work plans, policies, and processes that drive innovation, consistency, and service excellence.
- Ensure that the determinants of health and health equity are incorporated into all services and program activities along with the values of SRCHC.
- Develop, lead, and sustain strategic partnerships that advance integrated, team-based primary care across SRCHCs two Ontario Health Teams and the broader health system.
- Actively contribute as a member of SRCHCs Leadership Team, working with peers to provide strategic and operational leadership in advancing the organizations strategic directions and operational plan.
- Represent SRCHC at system planning, partnership, and health-sector tables, contributing to regional and cross-sector health planning and decision-making.
- Lead the planning and implementation of collaborative programs and services that respond to evolving community needs, priorities, and demographics.
- Advance service innovation through partnership-driven models of care, research collaborations, and co-designed approaches with community and system partners.
- Promote SRCHCs role, services, and impact w

📌 Director, Integrated Primary Care (Toronto)
🏢 Abiona Centre (formerly Massey Centre and Humewood House)
📍 Toronto