Salary

The salary range for this position is CAD $31.56 - $33.28 / hour

Job Summary

We are hiring a Casual Outreach Worker, Overdose Outreach Team to join our team in Surrey, B.C.

We invite you to apply today and find out why employees recommend Fraser Health as an exceptional place to work. We are committed to planetary health, we value diversity in the workforce and seek to maintain an environment of respect, caring and trust.

A career with Fraser Health will offer you the opportunity to be part of a dedicated team of professionals in a dynamic and rewarding health care environment. We offer a competitive compensation and benefit package, including comprehensive health benefits coverage.

Important to Know

Before we can finalize any offer of employment, you must:

- Confirm you are legally entitled to work in Canada

Detailed Overview

Within the context of a client and family-centred model and in accordance with the vision and values of the organization, the Overdose Outreach Team (OOT) Outreach Worker works as a member of an interdisciplinary team to provide support services to individuals and their families with accessing opioid agonist therapy and related support services. The role involves monitoring clients by observing their health condition and environment, arranging and escorting designated or marginalized individuals to appointments and errands, creating linkages to community resources and programs, assisting clients with perks and assistance, providing brief planning and coordination on substance use, opioid agonist therapy, overdose prevention, harm reduction, and related social determinants of health. Under the direction of the Registered Nurse,



the worker administers medication to clients and provides medication reminders, liaises with community resources and healthcare providers, and provides basic health-promoting information and life-skills development. The worker performs general clerical duties, attends meetings, and participates in patient care planning and coordination.

Responsibilities

1. Monitors clients by observing their health condition and environment, including functional ability, living arrangement, and family supports, documenting behavioural, physical and cognitive changes, and reporting significant and unsafe observations to the Registered Nurse or delegate.
2. Arranges, plans, escorts and accompanies designated/marginalized individuals to medical appointments and errands, providing emotional, moral support and physical assistance to further self-management skills.
3. Creates linkages to other community resources and programs, contacts relevant organizations or businesses, assists clients in processing forms, and provides advocacy as needed.
4. Assists clients in accessing benefits or assistance, and provides brief assessment and planning on substance use, opioid agonist therapy, overdose prevention, harm reduction and social determinants of health such as income security, housing, social networks, self-efficacy and self-care.
5. Under the direction of the Registered Nurse,



administers medication to clients and provides medication reminders in accordance with established procedures, identifies potential emergency situations, and performs appropriate interventions such as CPR, contacting Mental Health Emergency Services, ambulance or police, and staying with clients.
6. Acts as a liaison between agencies, updating team staff on available services and liaising with community agencies for information on services.
7. Identifies client needs for services and makes appropriate referrals or develops alternate strategies for support, education and follow-up care.
8. Provides basic health-promotion information such as crisis counselling/prevention/intervention around issues such as violence, loss, grief and harm reduction.
9. Promotes development of life-skills, providing clients with information, referrals and practical assistance to meet basic needs and encouraging empowerment and capacity to exercise choice.
10. Performs clerical duties such as responding to calls, maintaining client files, using computer software and producing documents, files, photocopies and faxes.
11. Attends meetings and participates in patient care planning and coordination.
12. Maintains accurate records of outreach activities and provides regular reports.
13. Operates in accordance with health and safety requirements, reporting unsafe situations promptly.
14. Performs other related duties as assigned.

Qualifications

Education and Experience

Completion of Substance Use Certificate plus one year of recent related experience working with clients with substance use issues, or an equivalent combination of education, training and experience.

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📌 Outreach Worker, Overdose Outreach Team (Surrey)
🏢 Fraser Health
📍 Surrey