Description of the Position

We are seeking a strategic and hands‑on Associate Director, IT Infrastructure/Network to lead and evolve the enterprise technology environment that powers our mission. This is a critical leadership role responsible for the design, stability, security, and continuous improvement of both on‑premise and cloud infrastructure across the organization.

If you are passionate about building resilient infrastructure, leading high‑performing technical teams, and driving modernization initiatives in a purpose‑driven environment, we want to hear from you.

As the Associate Director, IT Infrastructure, you will provide technical and operational leadership for all enterprise infrastructure systems—including data centers, servers, networks, cloud platforms, telecommunications, and security . You will lead the Infrastructure/Network Services team while shaping a future‑ready, secure, and scalable technology landscape aligned to organizational priorities.

Key Responsibilities

Leadership & Team Development

- Lead, mentor, and develop a high-performing Infrastructure Services team
- Provide coaching, performance management, and growth opportunities for staff
- Foster a culture of accountability, collaboration, and continuous learning
- Ensure reliable 24x7 operations of enterprise systems

Infrastructure Strategy & Operations

- Provide strategic and tactical leadership for the design, implementation, and optimization of IT infrastructure
- Oversee data centre operations, servers, storage, networking, telecom, and cloud platforms




- Lead infrastructure modernization initiatives across both on-prem and cloud environments
- Establish and maintain infrastructure standards, processes, and operational procedures
- Drive the design, implementation, and performance of WAN, LAN, and cloud infrastructure
- Manage system administration practices, monitoring, and performance optimization
- Lead infrastructure capacity planning and prioritization initiatives
- Lead infrastructure‑related security design, implementation, and monitoring
- Oversee vulnerability management, penetration testing, patching, and compliance activities
- Maintain cybersecurity policies, controls, and governance frameworks
- Partner on threat detection, response, and forensic analysis
- Support compliance initiatives, including PCI‑DSS assessments and audits
- Manage infrastructure budgets (OPEX & CAPEX) with a focus on value optimization
- Develop business cases to support strategic investments
- Manage vendor relationships and external service providers

Training & Enablement

- Promote a robust culture of information security awareness
- Deliver and support training initiatives for employees and leaders

Qualifications

Experience & Education

- Post‑secondary education in IT or a related discipline




- 5+ years of progressive experience in senior technical infrastructure and management roles (Tier III–IV), including leadership responsibilities
- Proven experience leading, coaching, and developing technical teams

Technical Expertise

- Strong experience across:
- Network infrastructure (LAN/WAN, switching/routing, VoIP)
- Server virtualization & enterprise storage (SAN)
- Cloud platforms and hybrid infrastructure environments
- Cybersecurity frameworks and practices

- Deep understanding of:

- Network protocols and services (TCP/IP, DNS, HTTP/S, SMTP, Active Directory, etc.)
- Monitoring, troubleshooting, and hands‑on system configuration

Security & Compliance

- Experience with vulnerability management, penetration testing, and security operations
- Familiarity with PCI‑DSS or similar regulatory frameworks is highly preferred

Business & Leadership Skills

- Experience managing infrastructure budgets and vendor relationships
- Strong project management and prioritization capabilities
- Ability to translate technical risk into business impact and decision‑making
- Exceptional communication and facilitation skills across technical and non‑technical audiences

Certifications (Preferred)

- CCNP,CISSP, MCSE, ITIL or equivalent

Total Compensation Package

Expected Hiring Salary Range: $99,297 - $124,121; with the ability to progress to a maximum of $142,739 with demonstrated experience and proficiency. To ensure fair and equitable pay at SickKids Foundation, placement on the s

📌 Associate Director, IT Infrastructure (Toronto)
🏢 SickKids Foundation
📍 Toronto