Position Title

Position Title: Quality Assurance & Food Safety Supervisor

Reports to: Senior Manager, FSQA

Direct Reports: None

Salary: $70,000 – 80,000 per year

Hours of Work: Monday to Friday, 8:30 a.m. to 4:30 p.m. (Flexibility is required to support operational needs, training, investigations, audits, and employee engagement activities across shifts.)

Benefits: Comprehensive Health & Dental Benefits including LTD, Life Insurance, AD&D;, Health Care Spending Account (HCSA), and Employee & Family Assistance Program (EFAP).

Vacation: 2 weeks' vacation per year plus 8 Wellness Days.

The Organization:

Wholesome Kids Catering is a leading childcare catering company whose purpose is to Nourish Lives by providing healthy, delicious, child-friendly meals and snacks to childcare centres and schools. Our talented, skilled and committed staff are passionate about providing healthy food and exceptional ‘surprising’ service to all of our customers. Tasty, child-focused menus reflect our successful ‘Eat Grow Thrive’ philosophy, which combines excellent nutrition with flavors and foods children love. We are a growing business committed to becoming the Dominant Brand in our industry, always working as trusted partners and living our culture which values integrity and delivering WOW for our customers, co‑workers and communities.

The Role:

The Quality & Food Safety Supervisor is a hands‑on, site‑based technical leader responsible for supporting the implementation, maintenance, verification, and continuous improvement of Wholesome Kids Catering’s Quality and Food Safety Management System. This role reports to the Senior Manager, Quality & Food Safety.

Acting as the site’s subject matter expert,



the Supervisor plays a key role in upholding HACCP integrity, ensuring prerequisite program effectiveness, supporting risk assessment activities, and contributing to verification, audit readiness, and compliance with regulatory, customer, and internal requirements. Decision‑making authority is exercised within the scope of the role, with escalation to the Senior Manager as appropriate.

The Supervisor works cross‑functionally with Operations, Sanitation, Maintenance, Supply Chain, and site Leadership to identify, assess, and mitigate food safety and quality risks. This includes supporting timely escalation, thorough investigation, and sustainable resolution of deviations.

While sanitation execution, staffing, and scheduling are managed by the Sanitation Supervisor, this role provides oversight through verification, monitoring, and system reviews to ensure sanitation outcomes consistently meet food safety, quality, and regulatory expectations.

Success:

Success in this role is demonstrated by food safety systems that are stable, effective, current, and audit‑ready always. Identified risks are addressed promptly, corrective actions are effective and sustained and repeat non‑conformances are minimized.

Through robust verification discipline, technical leadership, data‑driven analysis, and cross‑functional influence,



the Quality & Food Safety Supervisor strengthens food safety culture, improves operational confidence, and supports positive audit, regulatory, and customer outcomes.

Key Responsibilities:

Food Safety & HACCP System Ownership

- Own, maintain, and continuously improve the facility’s HACCP/Preventive Control Plan.
- Lead hazard analyses, validations, verifications, reassessments, and change evaluations.
- Ensure effective control and monitoring of CCPs and oPRPs through record review, observation, and trending.
- Maintain allergen control programs, including segregation, verification, training, and investigation of allergen‑related risks.
- Maintain and oversee the environmental monitoring program, including sampling plans, trending, investigations, and corrective actions.
- Lead mock recalls and support overall recall preparedness and execution readiness.

Program Oversight, Verification & Compliance

- Maintain prerequisite programs including GMPs, sanitation oversight, training programs, pest control, calibration, and document control.
- Verify sanitation effectiveness through record review, pre‑operational inspections, observations, and trend analysis, in collaboration with the Sanitation Supervisor.
- Review food safety data including audits, inspections, non‑conformances, complaints, deviations, and test results to identify trends and systemic risks.
- Ensure SOPs, policies, forms, and records remain current, accurate, controlled, and compliant with regulatory and certification requirements.

Verification, Audits & Regulatory Readiness

- Conduct internal audits, GMP audits, and verification activities according to the audit schedule.
- Support customer, regu

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